We are looking for a talented, young and driven person to work in support of our Procurement team based in Milan. ere the main responsbailities:

• Perform Vendor analysis and reviews (incl. industry research and due diligence)
• Liaise with global business, technology, and legal groups to understand their requirements and business strategies in order to provide creative, cost-effective contract solutions.
• Review, control and process purchase requisitions and purchase orders (incl. support to Business to raise requisitions), in line with Procurement Policy
• Manage contract administration (signature follow up, termination, archiving …)
• Identify and implements enterprise –wide cost savings opportunities/programs.
• Supervise core procurement functions such as the RFI, RFQ and RFP processes, evaluating proposals, monitoring contract compliance.
• Ensure compliance with all corporate contracting policies and procedures.
• Develop and manage vendor relationships compatible with organizational goals.

Profile:

• Ensure the vendor and contract management
• Strong technical and communication skills
• Work well in teams with a strong attention to detail
• Strong ability to work collaboratively and productively with other departments to obtain a successful result
• Well organized with strong problem solving, conflict resolution and analytical skills
• Bachelor degree in Economics
• Fluent in English; while French, is a plus

Euronext is the leading pan-European exchange with a unique federal model, in a mission to accelerate innovation and sustainable development across Europe. From raising equity to traded products, issuer services to market data, Euronext addresses the needs of marketplaces, investors and companies, playing a crucial role in connecting European businesses to capital markets, fostering economic growth, and providing listing opportunities for companies of varying sizes.

Job Description

As a Dynamics 365 CRM Developer, you will create and set up custom solutions on the Dynamics 365 platform. You’ll work closely with clients and our team to understand their requirements and provide high-quality solutions that fit those needs.

Key Responsibilities

• Develop and customize Dynamics 365 CRM application.
• Practical experience in transforming the business requirements into architected solutions that maximize the capabilities of the D365 CRM capabilities.
• Promote the best practices for developing scalable solutions that align with the CRM roadmap through enhanced customization and implementations.
• Identify and resolve any issues related to Dynamics 365 CRM
• Prepare user manuals, system documentation and training manuals
• Demonstrable ability to take leverage of the D365's standard functionalities and ability to identify the conditions under which the D365 should be customized.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Minimum 5 years of experience in developing and customizing Microsoft Dynamics 365 CRM.
• Experience in using Azure services for integration, Power Apps and Power Automate.
• Experience in C#, .Net Core, Java Script, SQL, HTML, .Net (Web services and Web Api).
• Should have excellent problem solving and analytical skills.
• Be responsible for implementation and technical leadership.
• A reliable team player, with a collaborative attitude.
• Fluency in English, both written and spoken.
• Microsoft Dynamics 365 certification is a plus.

Join us as a Procurement Support Officer

Are you ready to shape the future of capital markets? We’re seeking a results-driven Procurement Support Officer to join our Finance-Procurement team in Porto.

The Finance Department is key for the success of the group. Being very close to all business lines, it oversees several core activities such as keeping the books of the company, producing the budget and forecast, as well as all financial indicators necessary for the effective management of the company. Finance covers Accounting, Treasury, Financial Planning and Analysis, Procurement, Investors Relations and M&A. Lately Finance teams have initiated a deep transformation to boost their operational efficiency and excellence. 

The Procurement Support Officer will be part of a small team that will take responsibility for the creation of Purchase Requisitions, and other related tasks, for specific areas of the business.

You will be primarily responsible for:

• Main activity: Creation of Purchase Requisitions (in the Microsoft Dynamics ERP system) for specific areas of the business

• Tracking the Purchase Requisition through the approval process and ensuring the PO is transmitted to the vendor

• Support the vendor creation process when applicable

• Responding to AP/Proc related queries

• Support procurement team in critical projects (where needed)

Your profile:

• Experience: Dynamics 365 (ERP System) would be beneficial but not essential, Microsoft applications (i.e Excel, PowerPoint)

• Skills: communication, organization, proactivity, strong learning abilities, team work, attention to detail, problem solving and analytical skills

• Knowledge: basic financial principles and processes

• Language: Fluent in English

What you will get:

• Be part of an ambitious growth project as joining the leading pan-European stock exchange

• Be able to work in a multicultural and challenging environment

• Get an attractive career development with regular trainings, mobility and ability to grow and develop

Apply by submitting a CV in English.

About Euronext:

Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets to drive innovation and sustainable growth. Euronext has regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway, and Portugal, operates a regulated equity and derivatives markets, a leading electronic fixed income trading market, and the largest centre for debt and funds listings globally.

The Group offers a wide range of products including equities, FX, ETFs, bonds, derivatives, commodities, and advanced data services. It provides clearing through Euronext Clearing and custody and settlement services via Euronext Securities in Denmark, Italy, Norway, and Portugal. Euronext also offers technology, corporate, and data services to third parties.

We are looking for a Lead UX/UI Designer to join the Digital Team. The position will be based in Milan.

Key accountabilities

• Conduct user research and experiments to understand pain-points users are facing and analyze their feedback 
• Manage the governance around the use of the Digital Design System
• Represent the firm in interactions with external partners related to digital strategy and conduct client presentations of our digital platforms
• Organize user testings and prototyping sessions

Your profile

• Strong experience in customer journey re-invention, leveraging “innovative” technics design thinking, customer centric design approach etc.
• Knowledge of capital markets and Technology ecosystems.
• Strong communication skills and ability to liaise with internal and external actors.
• Practice and development knowledge in web technologies are mandatory: HTML, HTML5, CSS, CSS3.
• Knowledge of design software (Adobe Illustrator, Photoshop, Figma)
• Proven project management skills involving cross-functional stakeholders
• Ability to conduct workshops and gather feedbacks.

Working with us means:

• Be part of an agile, innovative and dynamic organisation, where you can have an impact and grow
• Opportunity to grow 
• A vibrant international and diverse environment
• Wellbeing programme, equal opportunities, work environment open to diversity in all its forms

Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. The Group provides a multi-asset clearing house through Euronext Clearing, and custody and settlement services through Euronext Securities central securities depositories in Denmark, Italy, Norway and Portugal. Euronext also leverages its expertise in running markets by providing technology and managed services to third parties. In addition to its main regulated market, it also operates a number of junior markets, simplifying access to listing for SMEs.  

Position Overview:

We are seeking a skilled and experienced Business Analyst with strong QA capabilities to join our team that designs trading platforms in the Fixed Income area. The ideal candidate will have a strong background in functional analysis and the ability to design and execute test cases for our Quality Assurance team. Excellent analytical skills, curiosity, availability, result orientation and a strong motivation are required. Knowledge of financial markets will be considered a plus.

Key Responsibilities:

• Collaborate with stakeholders to understand and document software requirements.
• Design functional specifications for trading platform features.
• Work closely with the development team to ensure requirements are understood and met.
• Design detailed test cases for the Quality Assurance team.
• Participate in Quality Assurance processes to validate and verify software functionality.
• Provide support during the implementation phase to resolve functional issues.
• Review and validate the requirements, feasibility studies, functional specifications and technical design documents of the software products or services
• Apply quality assurance best practices, standards, methodologies and tools to ensure the quality of the software products or services
• Stay up-to-date with the latest trends, technologies and regulations in the financial market industry and the quality assurance field.

Qualifications:

• Proven experience as a Functional/Business Analyst or similar role.
• Experience in designing and executing test cases for Quality Assurance.
• BSc or Master degree (preferred in Computing Science or related field)
• Excellent communication and documentation skills in Italian and English (Company’s official language)
• Excellent analytical and problem-solving skills, curiosity, availability, result orientation and strong motivation
• Ability to work autonomously as well as a part of a team. Ability to collaborate efficiently across several different departments and with stakeholders at all levels
• Knowledge of financial markets, FIX Protocol (at least 4.4, 5.0 SP2) and automated test tools is a plus

As a Service Introduction Manager, you will:

• Be responsible for the SIM process ensuring seamless collaboration between projects and our operational stakeholders . The SIM goal is to secure a safe introduction of project services into our production environments with minimal disruption and no impact.
• Your daily work will include:
  • Oversee Service Introduction Management processes and procedures;
  • Ensure effective cooperation between projects and receiving stakeholders through strong stakeholder management and project management skills; 
  • Facilitate sign off activities before transition of new and changed services into Operations;
  • Ensure that new and changed services are fit for purpose and transitioned into Euronext Securities environment effectively.
  • Liaise with project and programme teams to ensure the correct process and governance is followed and close collaboration with Release Managers for go/no go decisions for project Technical/User Go Lives.

As a Release Manager, you will:

• Manage risks and resolve challenges that impact release scope, quality, and schedules;
• Plan and communicate release windows, cycles across portfolios/components and crucial release plans and changes focusing on different environments, including external clients, production, internal testing, and Q&A environments.
• Coordinate processes between different teams (possibly in various locations);
• Initiate, manage, plan, and negotiate release activities including validating release notes;
• Conduct release readiness and milestone reviews;
• Maintain release schedules for every core and transversal service, ensuring alignment with major vendors and stakeholders;
• Research new software development and the best methods and techniques for managing configurations based on business needs;
• Ensure clear requirements across dependent project streams for effective releases.

Profile:

Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal.

About ELITE

ELITE is the Euronext ecosystem to support private companies by connecting them to skills, network and capital to drive their sustainable growth in the long-term, allowing them to access private and public capital markets.

The ELITE offer is built around three pillars:

Access to skillset and expertise, via a proprietary training program covering a range of topics, from growth strategy to innovation and internationalization, from risk management to corporate governance to funding options. Access to an international network: ELITE members benefit from exposure to leading peers and advisors, as well as media coverage and access to exclusive events Access to growth capital, via traditional or alternative funding solutions, acting as a bridge from private to public.

Since ELITE’s launch, more than 2.300 companies have been part of the ELITE network, which today counts 1.500+ companies. The membership business model is based on annual subscription fees for member companies, that give access to a range of services designed to meet their evolving strategic needs: corporate governance, internationalization, finance, sustainability, leadership/talent, innovation, etc.

ELITE –  Membership Solutions – Strategy and Business Development Manager

Role Overview: The Membership Solutions Manager will play a crucial role within the Strategy and Business Development division, focusing on evolving the ELITE membership offering across the different geographies where ELITE is developed.

This includes finding, proposing, testing and managing any potential new services to extend the current membership offering, either developed internally or integrated from third parties, in strong coordination with the Sales & Relationship Management teams and the Product Management team.

The resource will be also responsible for the continuous pipeline generation of new counterparts, across Europe, to support the development of tailored strategic initiatives/programs (i.e. lounge partners, institutions, associations, public bodies, etc.)

The role aims to ensure the continuous evolution and innovation of ELITE's value proposition to meet member needs and market trends, to extend the retention of current members and further attract new sources of clients.

Workplace: Milan, ELITE and Euronext Milan Headquarter

Key Responsibilities

• Membership Offering evolution:
  • Identify and evaluate new services or products to be embedded in the core membership value proposition. This includes scouting for new partners/solutions, benchmarking other players in the market, developing concepts and proposals with business cases, validating the appetite and customer interest, and assessing the feasibility of solutions.
  • Lead the development and roll-out of new membership solutions, in strong coordination with the Product Management team and the Sales & Relationship Management teams
• Member Engagement & Satisfaction:
  • Monitor member satisfaction and coordinate the gathering of feedback, integrating with the existing processes of the Product Management and Relationship Management, to make informed decisions on service evolution and improvement
  • Develop strategies to increase member engagement and retention
  • Generate pipeline for new potential lounge partners across Europe, in strong coordination with the Sales & Relationship Management teams
  • Support to ensure high-quality delivery of new membership services

• Market Research & Insights:
  • Conduct market research in collaboration with the Data Analytics and Insights team to identify trends and opportunities within the membership landscape
  • Leverage data and insights to drive decision-making and strategy development
• Collaboration & Coordination:
  • Work closely with other ELITE divisions, including product, sales, and marketing, to align new membership strategies
  • Coordinate with internal and external stakeholders to support the successful implementation of new services
• Performance Monitoring & Reporting:
  • Define the success factors and KPIs of new membership services, and
  • Provide regular updates and insights to senior management
• Revenue Management:
  • Develop strategies to enhance and maintain membership revenues
  • Identify upselling and cross-selling opportunities within the membership base
     

Candidate Profile/ Key Skills:

• Education: Bachelor's or master's degree in business administration, Marketing, Product/Service Design or other fields relevant to the position
• Experience: Proven experience (at least 3-5 years) in service/product innovation management, business development, or a similar role. A relevant experience in B2B membership management/development is a plus.
• Skills:
  • Strong project management and organizational skills
  • Service design and innovation management
  • Market and customer negotiations
  • Business case development
  • Opportunity management and negotiation
  • Excellent verbal and written communication skills
  • Ability to analyze data and provide actionable insights
  • Solid client-facing skills with the ability to interact at all levels
  • Commercial acumen and strategic awareness
• Attributes:
  • Team oriented
  • Customer-oriented approach
  • Ability to work autonomously and drive projects forward, and provide clear business input into functional requirements.
  • Pragmatic and numbers-driven mindset
  • Ability to leverage internal and external relationships
  • Pan-European business experience is a plus

Job opportunity for protected categories under art. 1 of Law 68/99

As a Client Experience Associate, you will guide clients through the admission and membership process and ensure client data remains up-to-date as services evolve, thus directly contributing to client satisfaction throughout the lifetime of the relationship. You’ll be responsible for the execution of the following tasks:

1. Client Onboarding

• Capture client requirements for analysis, in preparation for future onboarding and service implementation
• Verify requirements for client participation, including AML, anti-terrorism, and other Group procedures
• Prepare supporting materials to guide and train clients during their onboarding, maintenance and offboarding journeys
• Create and maintain internal procedures detailing relevant onboarding tasks
• Manage start-up phase and conclusion of the contractual relationship with clients, ensuring that adopted procedures are consistent with primary reference standards

2. Daily Account Maintenance

• Manage and update the registry and database for the provision of services and client invoicing
• Manage participation in the national network used by the banks and the outsourced technology providers
• Assess operational risks and constantly monitor containment measures in accordance with group policies
• In accordance with a applicable regulations and anti-money laundering procedures, monitor and identify and report suspicious situations
• Support clients on issues related to methods of participation in services
• Coordinate updates of client documentation and ensure it is published on the company website
• Sending applicable market/operational notices
• Manage and monitor the process of issuing information reports to interested clients
• Handle admission of financial instruments that can be centralised
• Verify securities admission eligibility, both from a regulatory and an operational perspective

3. Relationship Management

• Act as an interface between non-tier 1 clients and internal implementation/project teams, ensuring client requirements are accurately considered and implemented
• Manage non-tier 1 client needs and requests on an ongoing basis, ensure that the necessary requirements for Custody and Settlement functions are properly understood and that issues are correctly addressed and managed

Profile:

• Strong proficiency in MS Outlook, MS Teams, Word, Excel and PowerPoint.
• Knowledge, Skills and Experience Required
• Bachelor’s or Master’s degree, ideally in business management or finance.
• 2-3 years of successful experience in a client facing role is an advantage.
• Fluency in English and French is required. Fluency in Italian and/or Dutch will be considered an advantage.
• Flexibility to travel frequently, potentially including extended stays.
• Demonstrated ability perform well, keep composure, and meet deadlines in a fast-paced, transforming and results-driven environment.
• Strong organisational skills with ability to perform and prioritize multiple tasks.
• Strong analytical and problem-solving capabilities; ability to quickly gain a deep understanding of a wide span of complex operational and regulatory matters.
• Fast learner and proactive behaviour with excellent attention to detail.
• Experience in working with international teams.
• Ability to work independently.

• STEM Degree or equivalent experience;

• Active Directory: Manage and administer Active Directory services, including user and group management, GPOs.
• PowerShell Scripting: Develop and automate tasks using PowerShell scripting.
• Office365 Administration: Administer Office365 services, including Azure, Exchange Online (Hybrid), SharePoint, and Teams.
• M365 Security features: knowledge on managing Microsoft security portal.
• Microsoft Roles: Knowledgeable in multiple Microsoft roles (such as print servers, file sharing, and Remote Desktop Services).
• Ironport: good skill in messaging and knowledge with Cisco Ironport technology (good to have).
• Citrix: good knowledge in Citrix environment (good to have).
• Troubleshooting: Troubleshoot and resolve issues related to Windows servers, desktops, and applications.
• Technical Support: Provide technical support and assistance to end-users and other IT teams.
• Cross-Functional Collaboration: Collaborate with cross-functional teams to implement new technologies and solutions.
• Language Proficiency: B2 English Level (official group language).
• Change Management process experience (ITIL).
• Flexibility: Ability to work in environments with changing priorities. Possibility to work out of working hours to perform Changes on Production Environment.
• Persuasion and Influence: Strong skills in persuasion and influencing.
• Communication Skills: Excellent verbal and written skills, with the ability to communicate effectively at both business and technical levels.
• Problem Solving: Exceptional problem-solving skills.
• Interpersonal Skills: Ability to liaise with different levels of staff within the organization.
• Team Player: Good team player.
• Motivation: Must be motivated to progress in the role.
• Travel Availability: Availability to travel in Europe.
• Previous experience as People Manager (good to have)
• Previous experience in Financial Services or another heavily regulated Industry (good to have)
• At last 8 years of relevant experience as a system administrator.