Euronext is looking for an apprentice to support the office of the Group COO and Euronext Paris COO Business Manager, for 1 to 2 year(s).

JOB DESCRIPTION

Job Title

COO Office Apprentice

Permanent or Fixed Term

Apprentice

Dept and Location

COO Office , Paris

Reports to

COO Business Manager

Job Profile

Euronext – COO (Chief Operating Officer) Office

Key accountabilities
• Act as the central point of contact of an allocated group of clients on operational matters and ensure an efficient incident management process and escalate issues in an accurate and timely manner
• Provide client support and follow up all questions or issues until resolution, regularly inform the client of progresses notably when in depth analysis is needed
• Ensure compliance with Service Level Agreements and strengthen the quality framework to meet quantitative and qualitative objectives.

Euronext Finance department

The Finance department supports the Euronext organization and its management and it is accountable for the accurate financial representation of Euronext operations. It is in charge of keeping the books of the company, produces the budget and forecast as well as all financial indicators necessary for the effective management of the company. The financial information is made available internally (management reporting) and externally (annual report, quarterly communication to the analysts, ..).

Key accountabilities • Align the objectives for defined and agreed activities with business change objectives and authorise the selection and planning of all related projects and activities • Plan, direct and co-ordinate activities to manage and implement complex projects from contract/proposal initiation to final operational stage • Plan, schedule, monitor and report on activities related to the project • Lead the project teams in determining business requirements and translating requirements into operational plans • Determine, monitor and review all project economics, including costs, operat