Key accountabilities
• Strategic commercial development: develop and execute an effective commercial plan to generate new business and deepen strategic relationships
• Revenue management: develop and maintain revenues (including on a recurring basis) with existing and new clients by leveraging on the value proposition of product /service
• Product development support: support development of new products and maintenance of existing products in line with client requirements;
• Relationship management: make tactical and strategic contacts at the management level through client networks and other channels
• Product & market development: build specific, sector-oriented knowledge for the various products. Identify market developments and translate them into sales activities (outbound)
• Client success: ensure that the service/product is successfully delivered to the client and communicate with the client to fix potential issues. Identify cross-selling possibilities
• Integrated and comprehensive value proposition: interact with internal stakeholders to ensure that the value proposition of your product/service is comprehensive to notably generate cross-selling opportunities.

Your profile•

• At least 10 years previous experience as sales manager
• Fluency in English, both written and verbal
• Good knowledge of IP networks and Trading Venues technologies
• Experience in developing and selling solutions to the Capital Markets (Tier 1 & 2 banks)
• Strong customer-oriented approach
•  Experience in working with Independent Software Vendor, Network/Application Service Providers.

Borsa Italiana Spa, the company responsible for the organization and management of Italian financial markets, provides an internship opportunity in Euronext Securities, leading provider of efficient and secure financial market post-trade services, across pre-settlement, settlement, custody and asset services. The internship is within the Executive Account Management Team.

The Executive Account Manager Intern is responsible for a range of activities designed to achieve a high service level and client satisfaction.

Workplace: Milan, Piazza degli Affari 6

Key Responsibilities

In particular the person in this role will be in charge to:

• Support the main Executive Account Managers in acting as unique operational contact entry point for all their assigned clients (Tier 1 & 2 Custodian Banks);
• Manage all clients queries related Settlement, Custody and Fiscal topics on an effective way and within the agreed deadlines defined in the SLA;
• Address all queries related topics not covered by the team to the right internal departments making sure that a proper answer is provided to the clients within the agreed deadlines defined in the SLA;
• Track all queries received from the clients and the answers provided to them through our ticketing tool;
• Analyze on a weekly/monthly basis the statistics related the queries received from the clients in order to find possible trends and/or improvements to be carried out to optimize the relationship with the clients;
• Prepare all the necessary documentation to support the Relationship Managers in the Service Reviews that will be conducted during the years with the clients;
• Bring new ideas and concrete implement them during the year in terms of possible improvements in order to innovate current procedures and facilitate the day to day job.

Candidate Profile

The ideal candidate has:

• Master Degree in Economics/Finance
• Excellent analytical and quantitative skills
• Team working attitude
• Precision
• Proactivity

The Sales and Relationship Manager is responsible for preparing and executing the deployment strategy and execution roadmap for Clearing sales in the UK and contribute locally to Business Development initiatives.

Supports the definition of the best packages to meet the needs of the clients and prospects whilst reaching the revenue objectives.

Executes the strategy by ensuring a high level of commercial intensity and client engagement, creating and establishing productive, collaborative, and trustful relationships with both all prospects and influencers and all Euronext’s stakeholders. They will also contribute to the extension of the current sales activities to the wider Euronext clients.

Knowledge, Skills and Experience Required

The ideal candidate has:

• Extensive experience working in Sales and Relationship Management positions in the (Nordic) power derivatives trading & clearing space.
• Experience with Nordic client base desirable
• Excellent knowledge of the target market - domestic and / or international
• Fluency in both spoken and written English
• Excellent interpersonal skills – working with teams from various locations and departments, and interacting with varying levels of seniority across the organization;
• Excellent oral and written communication and influencing skills, capable of interacting effectively with business product and operation experts as well as with executive level management;
• Capacity to build consensus and get commitment

One of the Innovation department’s main mission is to drive change management and spread the Innovation culture in the group. Our goal is to develop innovation skills and provide our colleagues with knowledge and opportunities to think about new ideas and projects. We want to develop forward-thinking solutions for business organic growth or process improvement.

We are seeking a dynamic and motivated Innovation Culture Trainee to join our team. This role is designed for individuals passionate about fostering a culture of innovation within an organization. As an Innovation Culture Trainee, you will support initiatives that drive creativity, collaboration, and continuous improvement across the company, such as organizing and conducting trainings and workshops for businesses across Euronext.

Job Profile

One of the Innovation department’s main mission is to drive change management and spread the Innovation culture in the group. Our goal is to develop innovation skills and provide our colleagues with knowledge and opportunities to think about new ideas and projects. We want to develop forward-thinking solutions for business organic growth or process improvement.

We are seeking a dynamic and motivated Innovation Culture Trainee to join our team. This role is designed for individuals passionate about fostering a culture of innovation within an organization. As an Innovation Culture Trainee, you will support initiatives that drive creativity, collaboration, and continuous improvement across the company, such as organizing and conducting trainings and workshops for businesses across Euronext.

Key Accountabilities

• Support Innovation trainings and workshops: assist in the development and organization of insightful trainings and workshops for business across Euronext.

• Support Innovation Initiatives: Assist in the planning, execution, and monitoring of innovation projects and initiatives.

• Research and Analysis: Conduct research on industry trends, emerging technologies, and best practices in innovation to stay updated on the latest trends and developments in innovation and culture change.

• Collaboration: Work with cross-functional teams to promote a culture of innovation and creativity.

• Communication: Develop and distribute internal communications to highlight innovation successes and opportunities.

• Data Management: Track metrics related to innovation activities.

Knowledge, Skills and Experience Required

• Education: Currently pursuing or recently completed a degree in Business, Innovation, Management, or a related field.

• Skills: 

  • Strong analytical and research skills

  • Excellent communication and interpersonal abilities

  • Keen interest in innovation and new technologies like artificial intelligence or blockchain.

  • Fluency in English is required.

• Experience: Previous experience in change management, event coordination, project management or a related field is a plus but not a must.

About Euronext

Euronext is the leading pan-European market infrastructure, shaping capital markets for future generations. Its mission is to connect European economies to global capital markets, to accelerate innovation and sustainable growth. Euronext is located in 18 countries across Europe, US and Asia, with regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. The group has expanded organically and externally, with a revenue growing from €458 million in 2014 to €1.5 billion in 2022, with 2,200 employees and 55 nationalities.

With close to 1,900 listed issuers and around €6.5 trillion in market capitalisation as of end June 2023, it has an unmatched blue-chip franchise and a strong diverse domestic and international client base, as well as a large Tech companies community, Euronext Tech Leaders. Euronext closely accompanies corporates thanks to its pre-IPO programmes and a full suite of innovative corporate services. Euronext operates regulated and transparent equity and derivatives markets, one of Europe’s leading electronic fixed income trading markets and is the largest center for debt and funds listings in the world. Its total product offering includes Equities, FX, Exchange Traded Funds, Warrants & Certificates, Bonds, Power, Derivatives, Commodities, Advanced Data Services and Indices.

The Group provides a European multi-asset clearing house through Euronext Clearing, and custody and settlement services through Euronext Securities central securities depositories in Denmark, Italy, Norway and Portugal. Euronext also leverages its expertise in running markets by providing technology, corporate and data services to third parties.

Euronext is engaged in an ambitious ESG policy, translated into its “Fit for 1.5°” commitment to net zero, supported by SBTI approved targets.

EURONEXT CLEARING - MARKET RISK ANALYST INTERNSHIP

CC&G, the Italian-based provider of risk management, open access clearing and CCP services to a number of national and international markets, provides an internship opportunity in the Risk Management team.

Key Responsibilities

The selected resource will:

• Performs ongoing monitoring and analysis of risk, identifying areas of risk exposures and escalating changes as appropriate
• Analyses and interprets data to provide regular reports for stakeholders, identifying risks outside appetite
• Completes routine risk reporting and production of management information to support decision making
• Adheres to applicable risk control frameworks, polices and procedures in scope of own role
• Ensures internal databases and systems are kept up to date
• Supports the team to deliver risk projects and activities.

Candidate Profile

The ideal candidate has:

• Master’s Degree in economics, finance, mathematics or engineering, physics
• General knowledge of the financial services industry
• Sound knowledge of Ms Office Suite
• Proficiency in both spoken and written English
• Very good quantitative skills
• Knowledge of a programming language (Python, Matlab, etc)
• Attention to detail and precision

The team is in charge of management and investment of Euronext Clearing liquid resources, identification and contracts agreement with eligible counterparties, data reporting to company Top management and Authorities.

Key Accountabilities

• Project Management
• Project Oversight
• Operational Knowledge
• Identify and mitigate risks.
• Business Analytics
• Ensure adherence to project schedules.
• Manage change requests effectively.
• Monitor technical and quality compliance.
• Assess project financial performance.
• Identify and mitigate risks.
• Undertaking of project work to help implement best support practice and continued success of the Euronext businesses;
• Communication with internal stakeholders.

Profile and Skills

Essential

• Degree in a related field - IEFP Level VI;
• Excellent communication skills, both oral and written;
• English is a must, as it will be used on a daily basis to communicate with other teams and stakeholders;
• Excellent interpersonal skills;
• An affinity with Microsoft Office applications.

Desirable

• Interest in financial markets;
• Knowledge of ITIL\AGILE Methodologies;
• Experience in Kanban Framework

Candidate Criteria

• A hands-on mentality and a structured way of working;
• Ambition and potential to develop a successful IT career;
• Ability to multi-task and prioritize;
• Strong awareness and interest in technology and project management;
• Superb problem solving skills;
• Experience in working effectively within a team and on your own;
• Excellent communication skills;
• Excellent interpersonal skills;
• Excellent organizational skills.

Job Summary

A Software Developer – Trainee will learn and become responsible of the development practices during the development phases of pre-production, user acceptance and production. 

The selected candidate will collaborate with all stakeholders and take responsibility for building high quality, functionally performing software in accordance to the available documentation of the project (business requirements, functional specification, solution document, etc) for DevFactory Data Services. For this, we are looking for someone technically qualified in an IT environment, through their studies or previous work experience, proactive and eager to learn our ways of working while contributing to their continuous improvement. 

This position may require traveling to other locations, as such France.

Key Accountabilities

As  Software developer – Trainee, you will:

·         Learn the way software development is implemented at Euronext and be a contributor for its improvements by writing well designed and testable code;

·         Review functional specification together with other stakeholders;

·         Understand the technical documentation (such as the Solution document) and contribute of its completion;

·         Contribute for maintaining our coding guidelines and actively following them;

·         Automate test cases (nice to have);

·         Troubleshoot, debug and upgrade existing systems;

·         Implement tools to support the development and maintenance of the trading solution;

·         Comply with project plans;

·         Escalate any topic that might block the day to day work;

·         Be part of the team: the project team and the development team cross location.

Profile and Skills

Education and Knowledge

·         BS/MS degree or similar in Computer Science, Engineering, or equivalent working experience; - IEFP Level VI

·         Agile certification (nice to have);

·         English (B2 or higher level).

Euronext is looking at the following profile:

·         Basic knowledge on different tools: Git, Jira

·         Nice to have, knowledge on AWS cloud computing specially on resources like Lambdas, Athena, S3, Cloudformation;

·         Linux (bash, shell, etc.) is a plus;

·         Good knowledge of Python, Java and SQL;

·         Knowledge with Java spring boot;
·         Level of seniority: trainee.

Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. With close to 2,000 listed issuers and around €6.6 trillion in market capitalization as of end March 2022, it has an unmatched blue-chip franchise and a strong diverse domestic and international client base. Euronext operates regulated and transparent equity and derivatives markets, one of Europe’s leading electronic fixed income trading markets and is the largest center for debt and funds listings in the world. Its total product offering includes Equities, FX, Exchange Traded Funds, Warrants & Certificates, Bonds, Derivatives, Commodities and Indices. The Group provides a multi-asset clearing house through Euronext Clearing, and custody and settlement services through Euronext Securities central securities depositories in Denmark, Italy, Norway and Portugal. Euronext also leverages its expertise in running markets by providing technology and managed services to third parties. In addition to its main regulated market, it also operates a number of junior markets, simplifying access to listing for SMEs.

Euronext search for young talents ready to seize the opportunity to improve internal operations in terms of quality and efficiency. 

The IT Transversal department ensures the quality and performance of several IT solutions, operational excellency is one of the goals of the department. This will be achieved by 
•    Reviewing the existing processes and analysing them against industry best practices. 
•    Redesign of processes using available technologies.
•    Improve user experience by mapping value streams and costumer journeys.
•    Incorporation of automation into business processes.
•    Business processes mining.

The team faces different areas and challenges to be managed, the current focus areas are the following 
1.    Service management processes efficiency. 
2.    Service Portal redesign. 
3.    Streamline the interactions between teams.

As an Operational Excellence Analyst - Trainee, you will:

- Maintain Register;

- Document the artifacts related to improvement initiatives;

- Work with 1st and 2nd level support teams to identify potential improvement ideas;

- Prepare and conduct training sessions to establish new tools and procedures, presenting them to a wide range of stakeholders within the company;     

- Prepare and conduct training sessions to establish new tools and procedures, presenting them to a wide range of stakeholders within the company;

- Creative thinking and presenting ideas for business improvement.

Profile and Skills:

- Project management and organizational skills.

- Excellent verbal, written, and interpersonal communications

- Technology: knowledge in Microsoft Power Apps, Jira;

- Fluent in English.

Education and Knowledge

- Degree/Master in Computer Science or Engineering - IEFP Level VI

The focus can change based on prioritization considering the evolving nature of the organization. It provides many learning opportunities considering the interactions with several technical and operational teams. Knowledge of ITIL, BPMN, Microsoft Power Apps and Jira will be needed to fulfill this role. 

Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. With close to 2,000 listed issuers and around €6.6 trillion in market capitalization as of end March 2022, it has an unmatched blue-chip franchise and a strong diverse domestic and international client base. Euronext operates regulated and transparent equity and derivatives markets, one of Europe’s leading electronic fixed income trading markets and is the largest center for debt and funds listings in the world. Its total product offering includes Equities, FX, Exchange Traded Funds, Warrants & Certificates, Bonds, Derivatives, Commodities and Indices. The Group provides a multi-asset clearing house through Euronext Clearing, and custody and settlement services through Euronext Securities central securities depositories in Denmark, Italy, Norway and Portugal. Euronext also leverages its expertise in running markets by providing technology and managed services to third parties. In addition to its main regulated market, it also operates a number of junior markets, simplifying access to listing for SMEs.

As an Incident Analyst - Trainee you will establish and maintain a strong and productive relationships with key stakeholders ensuring that the service requirements of the business are understood and are incorporated into a framework of continuous improvement. You will also:

• Ensure incidents are escalated and facilitated to enable efficient and timely service restorations;
• Communicate with all levels of management regarding Priority 1 and Priority 2 incidents;
• Perform trend analysis on incidents in order to identify and prevent them;
• Perform initial Priority assessments and mediate Priority assessment disputes;
• Facilitate the restoration of service. Facilitate discussions and identify resulting action item;
• Ensure the correct technical staff is working on an incident;
• Escalate issues during the issue resolution;
• Facilitate and support lessons learned reviews;
• Assist with enhancements of incident process documentation & incident reports;
• Assist in measuring and improving, information and experience within incident management;
• Ensure strong, clear and effective communication across all release stakeholders;
• Ensure standards, tools and best practices are implemented;
• Educate community about Incident Management services;
• Completes ad-hoc and ongoing projects on an as-needed basis.

Key Accountabilities
 

As an Incident Analyst - Trainee you will:

• Drive the continual improvement of ITIL processes by analyzing process performance data and measures, comparing process performance against performance targets, reporting process performance information, and recommending changes to processes, performance measures and/or targets to maximize process performance;
• Identify and uses effective benchmarks to provide references against which Service management process performance can be effectively measured and evaluated;
• Evaluate processes to identify desired outcomes and process performance drivers;
• Perform detailed analysis of processes and identifies key measures of process performance for base lining and attainment of desired outcomes;
• Develop and document Incident Management processes and procedures;
• Provide support and guidance to the technical teams as they implement service management policies;
• Understand advanced concepts and navigates the relationships between Processes, Process requirements, and business/IT management needs that are moderate to complex in nature which may span across multiple ITSM Processes.

Knowledge, Skills and Experience Required
 

Essential:

• Degree or equivalent in a computer related subject - IEFP Level VI
• Enthusiasm combined with a collaborative attitude;
• Excellent communication skills, both oral and written;
• English is a must, as it will be used on a daily basis to communicate with other teams and customers;
• Excellent interpersonal skills;
• Good understanding of IT concepts
• Fluency in English.

Desirable:

• Knowledge of financial markets;
• Knowledge of Equities and Derivatives financial instruments (e.g. Futures, Options/Warrants);
• Knowledge of ITIL framework and processes.

Candidate Criteria:

• A hands-on mentality and a structured way of working;
• The ambition and potential to develop a successful IT career;
• Ability to multi-task and prioritize;
• Strong awareness and interest in technology;
• Superb problem solving skills;
• Experience in working effectively within a team and on your own;
• Excellent organizational skills.
  
  
   

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.