We are looking an intern to join the Client Services team. The role is based in Milan.

Key Responsibilities

The resource will support the team on the following activities:

• Act as first point contact, support clients with day-to-day trading activities, resolving issues and configurations by phone, email or on-site as required.
• Raise cases to second level support and maintain client records.
• Monitor market processes, transactions and all other services that are fundamental for the correct functioning of the market and clients dedicated services
• Support Sales with client onboarding and management by providing timely responses and collaborating for best practice solutions, demos of the GUI onsite or via Webex
• Actively collaborate with all MTS groups in order to address/solve correctly market issues or improvements
• Create, Manage and delete users for clients
• Send out messages to all market participants

Candidate Profile/ Key Skills

The ideal candidate has:

• Master’s Degree in Economics/Finance, Computer or Management Engineering
• Fluent English
• Excellent knowledge of Microsoft Office Package, Excel in particular
• Knowledge of financial instruments and markets
• Knowledge of statistical analysis
• Ability to work in teams and in contact with senior managers and clients
• Good communication and organizational skills
• Precision
• Flexibility

Key Accountabilities

• Managing pre-paid accounts, monitoring activity levels and liaising with customers to ensure appropriate levels of funding
• Ensures customer invoices are processed accurately and in time
• Reconciliation of bank statements, as well as reconciliation of other methods of payment
• Daily payment allocation and invoice settlement
• Identifies and highlights credit notes and write-off concerns
• Processes daily accounts receivable by monitoring and collecting overdue debtors; actions on significant risk issues and minimizes DSO (Days Sales Outstanding)
• Creates and maintains customer master data
• Escalates issues promptly (dispute management)
• Proactively engages with internal departments for the resolution of customer queries
• Prepares monthly statements for customers
• Develops and maintain professional working relationships with customers, colleagues and other internal departments
• Supports Management at all times to enable the Finance Function achieves its goals and objectives
• Provides reporting when needed
• Analyzes data and identify trends
• Assists in internal and external financial audits, ensuring compliance with internal controls, procedures and policies
• Continuous improvement initiatives

Knowledge and Skills Required

Education and Knowledge

• 1 year, 2 terms internship (thesis internship is an option)
• Understanding of Order-to-Cash process
• Fluent in Italian, excellent English skills (written and spoken).
• Advanced in Excel

Profile and Skills

• Eye for detail and accuracy
• Highly analytical
• Ability to identify risks
• Excellent communication skills
• Excellent organizational skills and follow through
• Displays initiative, highly proactive
• Adaptable and shows flexibility
• Strong negotiation and problem solving skills
• Assertive and persistent with sense of urgency
• Persuasive and able to influence stakeholders at all levels
• Listens to feedback and learns from mistakes
• Strong interpersonal skills, with the ability to work independently and as part of a team
• Target orientated

Borsa Italiana - Listing & Post Listin Internship

We are looking for a talented, young and driven person to work in support of our Listing and Post Listing team based in Milan.

Key Responsibilities 

The resource will support the team on the following activities:  

• Support for listing activities on BIT Global Equity Market
• Support for the preparation and execution of corporate actions on BIT Global Equity Market and ETFplus Market
• Support for the preparation and release of official notices  
• Liaise with other Borsa Italiana teams for any related aspects

Candidate Profile / Key Skills 

The ideal candidate has: 

• Degree in Economics or Finance 
• Fluency in English      
• Excellent Analytical and organizational skills 
• Team working attitude 
• Ability to perform under pressure and to meet tight deadlines 
• Attention to details 
• Eager to learn in a fast-changing environment 

The resource will work in close contacts with clients and different departments within ES-MIL, it is required an economic background and good knowledge of financial instruments, fluency in English, teamwork and problem-solving skills. 

Workplace: Milan, Piazza degli Affari 6   

Key accountabilities 

• Monitoring of the STP static data flow injection into ES-MIL system 
• Assistance and support to clients in performing activities to enter securities static data into ES-MIL GUI 
• Collaboration with account management to intercept clients’ needs and requests 
• Working with development team to enhance controlling system and reporting 
• Analysis of information provided by clients as first step to centralize securities into ES-Mil system 
• Contacts with foreign CSD to determine the appropriate static data set up in ECB platform 
• Contribute to asset migration process when required 
• Assistance to KPI monitoring and development 
• Testing of new functionalities aimed at further enhancing the STP process  

Candidate Profile 

The ideal candidate has: 

• Degree in Economics/Finance 
• Fluency in both spoken and written English 
• Knowledge of Microsoft Office Package 
• Team working attitude 
• Organizational skills 

Join Euronext Securities' dynamic Sales & Marketing team in Milan and contribute to the global expansion of our solutions. As an intern, you will support both marketing and sales efforts, assisting in the execution of a global marketing plan while providing valuable sales team support.

From day one, you will be an integral part of our team. Your contributions will make a real impact, and we will rely on your support for key tasks. You will gain hands-on experience with our systems through various administrative and ad hoc assignments. If you are proactive, creative, and eager to learn, there will be opportunities to take on additional responsibilities and make a difference.

Our sales team operates across Europe, collaborating daily with colleagues in Copenhagen, Oslo, and Porto. You will play a key role in optimising and supporting a range of exciting marketing and communication initiatives. We engage with both new and existing clients, including major European financial institutions and local banks.

Job description

Marketing & Communication

• Assist with content creation for various marketing materials.
• Maintain and update customer information on the website.
• Support the planning and execution of LinkedIn campaigns.
• Assist in the development and execution of marketing and communication campaigns.
• Conduct data analysis and support marketing performance tracking.
• Assist in budget follow-up and reporting.

Event Support

• Manage CRM systems for event invitation workflows and follow-ups.
• Provide support for both online and in-person internal and external events.

Sales Support

• Assist colleagues with the layout and setup of PowerPoint presentations.
• Help design, manage, and improve sales reporting for management via Microsoft Dynamics 365.
• Provide general administrative support to the sales team.

Your Profile

Professional Skills

• Fluent in English (written and spoken).
• Proficient in Microsoft Office (PowerPoint, Excel, Word).
• VBA coding to create macro and automatize some tasks 
• Strong analytical skills and ability to leverage market data.
• Experience with Microsoft Dynamics 365 or CRM systems is a plus.

Personal Skills

• Ability to work in a fast-paced, international environment.
• Goal-oriented with strong analytical and problem-solving skills.
• Detail-oriented and tech-savvy.
• Excellent interpersonal and communication skills.
• A proactive and curious mindset with a willingness to learn.
• Strong team spirit and ability to work independently when needed.

As a person, you are curious, resourceful, and eager to take on new challenges. You are not afraid to engage with colleagues across the organisation, take responsibility, and work independently. Of course, you will receive full support from the team to ensure your success.

What We Offer

• Hands-on experience in an international financial services environment.
• Exposure to real-world marketing and sales operations.
• The opportunity to develop new skills and gain valuable industry knowledge.
• A supportive and collaborative team environment.
• Networking opportunities within Euronext Securities and beyond.

If you are ready to take on an exciting challenge and contribute to a dynamic team, we encourage you to apply!

We are looking for an intern for the Italy Securitised Derivatives team, based in Milan.

The team is in charge of securitised derivatives retail product development activities across the Group. The team is involved in:

• Business Development of the warrant and certificates markets of Borsa Italiana;
• Monitoring of the regulatory changes that involve the market ecosystem;
• Management of reports, update of website contents;
• Monitoring the primary and secondary market trends for securitised derivatives products to help management decisions and business development strategy;
• Clients relationship management to capture the clients needs and build up the best services.

Key Responsibilities

The candidate will be responsible for:

• Management of reports, update of website contents;
• Monitoring the secondary market trends for securitised derivatives products to help management decisions and business development strategy;

Candidate Profile

The ideal candidate has:

• Degree in Economics, Finance, Banking and Finance, Economics of Markets and Financial Intermediaries, Statistics;
• Good knowledge of English (both written and spoken);
• Experience at using different types of tools and software, in particular Microsoft Office (Excel advanced and Power Point);
• Analytical skills;
• Basic knowledge of statistics;
• Team working, Research skills, deadlines respect.

About Euronext

Euronext is the leading European capital market infrastructure, offering trusted and sustainable markets to drive innovation and growth. Euronext operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway, and Portugal, covering regulated equity and derivatives markets, a leading electronic fixed income trading platform, and the largest centre for debt and funds listings globally.

The Group offers a wide range of products including equities, FX, ETFs, bonds, derivatives, commodities, and advanced data services. It provides clearing through Euronext Clearing and custody and settlement services via Euronext Securities in Denmark, Italy, Norway, and Portugal. Euronext also offers technology, corporate, and data services to third parties.

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Borsa Italiana, the company responsible for the organization and management of Italian financial markets, provides a job opportunity within the Human Resources area, in the Operations Team.

Key Responsabilities

The candidate will:

• Maintain and update employees database and personnel files
• Prepare documents and reports relating to personnel activities/data
• Assistance in payroll preparation by processing relevant data (absences, presences, leaves, etc)
• Support employees with queries/requirements
• Manage of the HR System (Workday)

Candidate Profile
The ideal candidate has:

• Master Degree in Humanities or Economics;
• Good knowledge of English (both written and spoken);
• Experience at using different types of tools and software (Microsoft Office);
• Previous experience in similar role or HR Master will be considered as a plus;
• Good analytical and organizational skills;
• Team working attitude.

BORSA ITALIANA – INTERNSHIP, LISTING SALES ANALYST

The predominant focus of the role is to support equity sales to identify and pitch target companies for a listing and support accounting activities.

This could involve working directly with listed and private companies.

The role within Italian Equity Sales Team will report to the Head of Mid & Small Caps Origination and support other sales team members as well.

Workplace: Milan, Piazza degli Affari 6

Period: 6-month internship

Key Responsibilities

The resource will be involved on the following activities:

• prospection of companies suitable for a listing, based on financial performance, sector and any other relevant drivers
• monitor of prospect companies in media/info provider information
• sectorial analysis and stats
• preparation of sales pitch and briefing
• update of relevant team data bases/CRM
• support in accounting activities with listed companies (mainly IR Manager as a reference)

Candidate Profile/ Key Skills

The ideal candidate has:

• Master Degree in Economics or Business Administration
• Competency with MS Office PPT, WORD, EXCEL, and CRM systems 
• Excellent analysis capability and attention to consistence of data 
• Enthusiasm and drive to succeed in dynamic work environment 
• Previous working experience is considered as a plus. 

Euronext Clearing provides an internship opportunity within Membership & Onboarding Team. The team is in charge of the admission to the Clearing and Guarantee System managed by CC&G, the monitoring of the membership requirements and the relationship and account management of clients. The team is also in charge of implementing technological solutions and new products with respect to the development of all CC&G products and services.

Key Responsibilities

The resource will support the team in activities like:

• Participating in project activities in order to define new services;
• Participating in project activities in order to improve the administrative management of Membership’s practices
• Periodic monitoring of membership requirements, and client support for membership's area of competence;
• Managing new admissions, exclusions, qualify and participant’s admission changes, interfacing with the clients during all the steps of the process and helping them in draw up a contract;
• Monitoring the maintenance of membership requirements according to timelines established by Euronext Clearing’s Rules and Regulations;
• Preparing letters which will be sent to participants after admissions, client profiles changes, exclusions

Candidate Profile

The ideal candidate has: 

• Master’s Degree in Economics or Finance;
• Good knowledge of Financial Markets;
• Fluency in both spoken and written English;
• Good knowledge of Microsoft Office Package;
• Team working attitude and Good communication skills;