Digital Devops and support manager

Our platforms are spread across different business and supports from the public website (Borsa Italiana , MTS) to client centric platform , supports both internal and external user allowing the execution of all the listing and post listing activities for ETF, Bonds and Securitized Derivatives financial instruments, with a central framework to be used across all our digital initiative.

The research will cover a position to manage internal and external resources to provide the Devops capability as soon as the support for all the Digital app and project .The majority of the service and project will concentrate on the Cloud technologies . The responsibility of the team is covering the development , deployment and day by day activities of  the infrastructures in Cloud, related to the services under the Digital umbrella as far as the application day by day activities

The person should have at least 5 years of experience in a similar role, managing a team of Devops and Application Support team, focusing on the resolution of the production issues, automation, monitoring and optimization of the infrastructure and services, together with the Dev/QA Teams.

Key responsabilities:

• Manage the team to reach  the project and service objective

• Support the business during the day by day activities and issues on our services

• Proactively manage and drive the organizational processes (Incident management, Change management, Security fixes, Improvement processes…)

• Collaborate with the all the other structure to facilitate the project activities and the incident resolution.

Your Profile:

•  Very good knowledge how manage critical service and relative reporting and day by day activities

• Good technologies knowledge on complex IT systems and the main pillar including cloud  environments

• Ability to manage a technical team across project and service management

• Experience with the principal tool of collaboration and reporting (Jira, Confluence, Power BI)

• Good experience in monitoring tools usage and setting up is required (preferred Datadog, Coralogix)

• Availability to support service up and running 7x24 and excellent attitude teamworking are mandatory

• Fluent English (both spoken and written)

Working with us means:

• Be part of an agile, innovative and dynamic organisation, where you can have an impact and grow
• Opportunity to grow 
• A vibrant international and diverse environment
• Wellbeing programme, equal opportunities, work environment open to diversity in all its forms