Careers

Key accountabilities
• Act as the central point of contact of an allocated group of clients on operational matters and ensure an efficient incident management process and escalate issues in an accurate and timely manner
• Provide client support and follow up all questions or issues until resolution, regularly inform the client of progresses notably when in depth analysis is needed
• Ensure compliance with Service Level Agreements and strengthen the quality framework to meet quantitative and qualitative objectives.
• Drives continuous improvement of process and practices, assess and select improvement opportunities that provide long-term value and minimize operational risks
• Contribute to operation enhancement projects, review of specifications and creation of terms of reference on coming products and initiatives, support to clients for the developments and tests, execution of conformance tests with the clients

Your profile
• Strong financial background and a good knowledge / understanding of the various activities of Euronext direct & indirect client base.
• Prior relevant Client Services experience
• High standards of service delivery to clients and ability to create strong relationships
• Strong analytical and organization skills and problem-solving attitude
• Experienced with project management and ability to monitor
• Strong verbal communication skills both internally and externally

We are seeking a Financial Services Technical Business Analyst with a strong understanding of business processes and technology, capable of effectively bridging the gap between the two. Responsibilities of the Technical Business Analyst include:

• Identifying business needs
• Synthesizing solutions to business challenges
• Implementing technology solutions
• Creating technical reports

Key Accountabilities:

• Analyse business needs and develop technology solutions to meet them
• Collaborate with stakeholders and Business Analysts to create Business Requirement Documents
• Translate business requirements into technical specifications, including market protocol mappings, database design, and workflows
• Conduct data analysis
• Work with the QA team to design test scenarios
• Collaborate closely with project management and software developers to design and implement solutions
• Ensure requirements are met through close collaboration with QA and developers Create and present reports to technical and non-technical team members
• Stay current with evolving technologies and technical developments

Skills:

The ideal candidate is an experienced professional based in Milan with a strong background in leading industry companies, with the following qualifications:

• Experience as a Technical Business Analyst or similar role within the Capital Markets domain, guiding project implementations via Agile methodologies
• Background in trading software implementation at a Bank, Broker or Software provider
• Understanding of Exchange/Venue interface protocols such as Fix
• Familiarity with Algorithmic trading implementations
• Knowledge of business practices and processes
• Proficiency in data analysis and data modelling
• Strong skills in SQL and Python
• Excellent problem-solving abilities
• Ability to understand market protocols
• Effective communication skills for explaining technical details to both technical and non-technical audiences
• Bachelor’s degree in Computer Science, Information Systems, Business Administration or a related field
• Fluency in both English and Italian (Verbal/Written)

Plus: Knowledge of additional programming languages

Key accountabilities • Implement in coding the most complex components in new functionalities • Design performance critical subsystems • Produce clear and accurate documentation relative to implemented code • Work with other teams on overall trading system design • Contribute to projects addressing challenging subjects linked to new functionalities Your profile • Proficient in designing and developing with C++ using templates • Other programming languages expertise like Java and Python are a plus • Sound understanding of Linux operating systems • Strong problem-solving and analytical skills • Experience leveraging modern technologies such as the following to help us design and build our future: Go, JavaScript, Scala, NodeJS, HTML5, Mobile Data Science, Machine Learning, Big Data, Streaming, Data Analytics Microservices, Cloud, Containers (e.g. Docker), Scalable Designs

We are looking for a talented, young and driven person to work in support of our Procurement team based in Milan. ere the main responsbailities:

• Perform Vendor analysis and reviews (incl. industry research and due diligence)
• Liaise with global business, technology, and legal groups to understand their requirements and business strategies in order to provide creative, cost-effective contract solutions.
• Review, control and process purchase requisitions and purchase orders (incl. support to Business to raise requisitions), in line with Procurement Policy
• Manage contract administration (signature follow up, termination, archiving …)
• Identify and implements enterprise –wide cost savings opportunities/programs.
• Supervise core procurement functions such as the RFI, RFQ and RFP processes, evaluating proposals, monitoring contract compliance.
• Ensure compliance with all corporate contracting policies and procedures.
• Develop and manage vendor relationships compatible with organizational goals.

Profile:

• Ensure the vendor and contract management
• Strong technical and communication skills
• Work well in teams with a strong attention to detail
• Strong ability to work collaboratively and productively with other departments to obtain a successful result
• Well organized with strong problem solving, conflict resolution and analytical skills
• Bachelor degree in Economics
• Fluent in English; while French, is a plus

Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal.

About ELITE

ELITE is the Euronext ecosystem to support private companies by connecting them to skills, network and capital to drive their sustainable growth in the long-term, allowing them to access private and public capital markets.

The ELITE offer is built around three pillars:

Access to skillset and expertise, via a proprietary training program covering a range of topics, from growth strategy to innovation and internationalization, from risk management to corporate governance to funding options. Access to an international network: ELITE members benefit from exposure to leading peers and advisors, as well as media coverage and access to exclusive events Access to growth capital, via traditional or alternative funding solutions, acting as a bridge from private to public.

Since ELITE’s launch, more than 2.300 companies have been part of the ELITE network, which today counts 1.500+ companies. The membership business model is based on annual subscription fees for member companies, that give access to a range of services designed to meet their evolving strategic needs: corporate governance, internationalization, finance, sustainability, leadership/talent, innovation, etc.

ELITE –  Membership Solutions – Strategy and Business Development Manager

Role Overview: The Membership Solutions Manager will play a crucial role within the Strategy and Business Development division, focusing on evolving the ELITE membership offering across the different geographies where ELITE is developed.

This includes finding, proposing, testing and managing any potential new services to extend the current membership offering, either developed internally or integrated from third parties, in strong coordination with the Sales & Relationship Management teams and the Product Management team.

The resource will be also responsible for the continuous pipeline generation of new counterparts, across Europe, to support the development of tailored strategic initiatives/programs (i.e. lounge partners, institutions, associations, public bodies, etc.)

The role aims to ensure the continuous evolution and innovation of ELITE's value proposition to meet member needs and market trends, to extend the retention of current members and further attract new sources of clients.

Workplace: Milan, ELITE and Euronext Milan Headquarter

Key Responsibilities

• Membership Offering evolution:
  • Identify and evaluate new services or products to be embedded in the core membership value proposition. This includes scouting for new partners/solutions, benchmarking other players in the market, developing concepts and proposals with business cases, validating the appetite and customer interest, and assessing the feasibility of solutions.
  • Lead the development and roll-out of new membership solutions, in strong coordination with the Product Management team and the Sales & Relationship Management teams
• Member Engagement & Satisfaction:
  • Monitor member satisfaction and coordinate the gathering of feedback, integrating with the existing processes of the Product Management and Relationship Management, to make informed decisions on service evolution and improvement
  • Develop strategies to increase member engagement and retention
  • Generate pipeline for new potential lounge partners across Europe, in strong coordination with the Sales & Relationship Management teams
  • Support to ensure high-quality delivery of new membership services

• Market Research & Insights:
  • Conduct market research in collaboration with the Data Analytics and Insights team to identify trends and opportunities within the membership landscape
  • Leverage data and insights to drive decision-making and strategy development
• Collaboration & Coordination:
  • Work closely with other ELITE divisions, including product, sales, and marketing, to align new membership strategies
  • Coordinate with internal and external stakeholders to support the successful implementation of new services
• Performance Monitoring & Reporting:
  • Define the success factors and KPIs of new membership services, and
  • Provide regular updates and insights to senior management
• Revenue Management:
  • Develop strategies to enhance and maintain membership revenues
  • Identify upselling and cross-selling opportunities within the membership base
     

Candidate Profile/ Key Skills:

• Education: Bachelor's or master's degree in business administration, Marketing, Product/Service Design or other fields relevant to the position
• Experience: Proven experience (at least 3-5 years) in service/product innovation management, business development, or a similar role. A relevant experience in B2B membership management/development is a plus.
• Skills:
  • Strong project management and organizational skills
  • Service design and innovation management
  • Market and customer negotiations
  • Business case development
  • Opportunity management and negotiation
  • Excellent verbal and written communication skills
  • Ability to analyze data and provide actionable insights
  • Solid client-facing skills with the ability to interact at all levels
  • Commercial acumen and strategic awareness
• Attributes:
  • Team oriented
  • Customer-oriented approach
  • Ability to work autonomously and drive projects forward, and provide clear business input into functional requirements.
  • Pragmatic and numbers-driven mindset
  • Ability to leverage internal and external relationships
  • Pan-European business experience is a plus

Job opportunity for protected categories under art. 1 of Law 68/99

In collaboration with the Data Protection Officer and the team, you will be in charge of ensuring the privacy compliance of the Euronext Group (GDPR and other applicable privacy laws). As data privacy counsel, you will be in charge of the integration of new acquired companies in the Euronext GDPR framework and of the performance of GDPR monitoring programs. You will be involved as well in our BAU with the following tasks:
•    Update of the record of processing,
•    Assist and monitor the completion of privacy impact assessments,
•    Validation of contractual clauses relating to the protection of personal data,
•    Awareness actions,
•    Assist the business in BAU activities on all privacy topics.

You have an initial experience of 3/5 years in a law firm or company in data protection and you have a 4/5-year degree course specialized in personal data protection. You will also have a keen interest in financial markets. Knowledge of other privacy regulations and cybersecurity will be appreciated.

Rigorous, organized, with excellent interpersonal and writing skills, you have a good knowledge of IT tools (Word, Excel, PowerPoint, OneTrust).  Transparency, pragmatism and team spirit are also part of your skills.
Fluency in English (spoken and written) is essential. French will be appreciated.

Euronext is a European exchange group operating regulated markets in Belgium, France, Ireland, the Netherlands, Norway, Italy and Portugal. Euronext also operates non-regulated activities in 16 countries across the world. We are the leading European listing and trading venue with some €6 trillion combined market capitalization, accounting for a quarter of all European equities trading.

We provide advanced market data services and a range of indices and index solutions, including the AEX, CAC40, BEL 20, ISEQ 20 and PSI 20. Euronext's proprietary trading platform, Optiq®, offers cutting-edge solutions to our trading and technology clients. We also operate a state of the art FX trading platform and four CSDs.

Following a recent expansion of its presence in London, Euronext is seeking to hire an ambitious and detail oriented Commercial Analyst to join the London CEO Office to (i) assist the coordination of the sales function across the group and (ii) support the wider strategy and profile of Euronext in the UK. The role is a unique opportunity for a recent graduate in a finance related discipline, with minimum 2 years work experience in financial services.

Key Accountabilities

• Support the CEO of London and the Head of Sales Management and on a day to day basis with a broad remit of tasks to drive key initiatives related to the CEO London office and sales function.
• Group Sales function:
  • Preparation of briefing notes for top clients, covering all revenue lines and asset classes, including strategic objectives, revenue analysis, trends, relationship mapping and opportunities.
  • Provide support to the governance of the sales function across the group, including preparation and minuting of sales committees.
  • Collaborate closely with sales teams across business lines in Europe to gather data, KPIs, insights and feedback to inform cross sales and information sharing.
  • Assist in the oversight of the CRM tool with focus on tracking use and functional improvements.
• London CEO Office:
  • Conduct research and provide analysis on industry trends, competitors, and market opportunities from a UK perspective.
  • Coordinate and help track priorities and actions from CEO meetings.
  • Assist in preparing the London CEO for panels, meetings, conferences and other events.
  • Stay-up-to-date on relevant UK regulatory changes and trends that may affect the competitive positioning of Euronext’s UK businesses.
• Perform any other ad-hoc duties as assigned by the Head of Sales Management or CEO.

Knowledge, Skills and Experience Required

• Good bachelor’s degree, with minimum 2 years’ experience within financial services or consulting.
• Excellent analytical skills, problem solving mindset and attention to detail.
• Ability to understand complex concepts and turn into simple, readable formats such as briefing notes, bulletins etc.
• Strong business acumen and understanding of the wider eco-system Euronext operates in.
• Working knowledge of Excel, PowerPoint, strategic deck presentation skills.
• Strong self-starter, highly motivated with the ability to take ownership of projects.
• Excellent interpersonal skills to build and maintain effective relationships with internal and external senior stakeholders.
• Ability to operate and develop relationships in a pan-European matrix organization.
• Excellent level of written and spoken English is essential, with one other European language desirable.

Key accountabilities

• Ensure clearing services are delivered accurately, on time and within specified standards of quality, those services include daily margins and default funds payments, collateral deposits and returns, expiries of derivatives contracts, members default management, projects, testing of new services
• Ensure settlement services are delivered accurately, on time and within specified standards of quality, this services include monitoring and management of settlement activities, adjustment management for corporate actions, buy in/sell out management, members default management
• Applies expertise to resolve complex and escalated operational issues in an accurate and timely manner, ensuring adherence to KPIs, agreed contracts and internal requirements
• Provide client support in liaison with Sales and Membership teams and escalate client queries when necessary
• Contribute to operation enhancement projects to streamline workflow and provide better support to frontline business units
• Drives continuous improvement of process and assess and select improvement opportunities that provide long-term value and minimize operational risks

Your profile

• Significant experience in Operations, Risk positions and Clearing Operation in the financial markets industry
• Strong prior knowledge in Clearing products and Settlement operations
• Account management
• Strong analytical mindset and problem-solving attitude
• Excellent client relationship
• Able to work accurately and effectively under pressure
• Strong time management skills required to meet the many internal and external deadlines
• Good supervisory skills
• Fluent in English; while French, Italian and Deutch are a plus

Euronext Corporate Services

Het team van Euronext Corporate Services bestaat uit meer dan 180 professionals die een sterke lokale aanwezigheid in heel Europa combineren met een diepgaand begrip van wereldwijde kapitaalmarkten. Ze helpen organisaties, zowel beurgenoteerde als niet-beursgenoteerde, privé en publiek, om optimaal gebruik te maken van kapitaalmarkten en efficiënter te opereren.

Euronext Corporate Services bedient al meer dan 4.500+ klanten, waaronder meer dan 1000 beursgenoteerde bedrijven, private bedrijven, adviseurs en publieke organisaties. Onze klanten zijn gevestigd in alle Euronext-markten (België, Frankrijk, Italië, Ierland, Nederland, Noorwegen, Portugal), maar ook daarbuiten (bijv. VK, Scandinavië, Spanje, Duitsland).

Euronext Corporate Services biedt de volgende oplossingen:

• Governance: Onze Board Portal oplossing "iBabs" helpt organisaties om vergaderingen veiliger, georganiseerder en efficiënter te laten verlopen (tijd besparen bij het voorbereiden van agenda's en documenten, gemakkelijk samenwerken met aantekeningen, stemmingen, samenvattingen).
• Communicatie: Wij zijn marktleider in Webinars en Webcastdiensten voor financiële resultaten, interne communicatie, marketing en externe communicatie met onze oplossing Company Webcast. We helpen onze klanten om hun zichtbaarheid, betrokkenheid en internationale dekking te vergroten.
• Compliance: Onze ComplurLog en Klokkeluiders producten bieden een oplossing voor het automatiseren van het beheer van insider-informatie en insiderlijsten. Ons oplossing heeft tot doel tijd te besparen en te zorgen voor naleving van de Europese Verordening Marktmisbruik (MAR).
• Investor Relations: Ons adviesteam biedt hoogwaardig advies, marktintelligentie en besluitvormingsanalyse voor beursgenoteerde bedrijven die actiever willen zijn op de kapitaalmarkten. Onze IR.Manager-tool biedt een complete en intuïtieve IR-management- en targetingplatform voor bedrijfs-IR-teams om het werkproces en de betrokkenheid te professionaliseren.

Functieomschrijving

Wij zijn op zoek naar een Account Executive, die bereid is tussen Capelle aan den IJssel en Amsterdam te reizen, met een sterk netwerk binnen de Investor Relations. Je adviseert onze klanten bij het behalen van hun communicatiedoelen door van onze diensten gebruik te maken. Company Webcast heeft haar activiteiten op drie taken gericht, namelijk Stakeholder Communicatie (Investor Relations), Interne Communicatie en Marketing Communicatie.

Jouw taken

• Inkomstenbeheer

Verantwoordelijk voor het ontwikkelen en onderhouden van inkomsten (waarvan bij enige regelmaat) door bij bestaande en nieuwe klanten in te spelen op de waarde van elk SaaS-product.

• Relatiebeheer

Het leggen van strategische en tactische contacten op managementniveau (waaronder hoofden van Investor Relations, Marketing & Communicatie, Verkoop & Inkoopafdelingen) via klantennetwerken en andere kanalen.

• Product- & marktontwikkeling

Opbouwen van specifieke branchekennis voor de verschillende formats. Signaleren van marktontwikkelingen en deze vertalen naar (outbound) verkoopactiviteiten.

• Succes klanten

Het motiveren van klanten op basis van klanteisen en -doelstellingen om webcasting strategisch in te zetten en zorgen voor optimale interne communicatie om zo het succes voor de klant te realiseren. Identificeren van ‘cross-selling’ mogelijkheden van partneroplossingen, andere Corporate Service producten en andere landen binnen Europa.

• Administratie

Het opstellen, beheren en opvolgen van offertes en contracten. Je bent ook verantwoordelijk voor het afhandelen van de facturatie binnen jouw portefeuille. Je zorgt voor een goede interne en externe communicatie voor een optimale dienstverlening.

Geïntegreerde en uitgebreide waardepropositie

Interactie met interne stakeholders van Euronext, Euronext Corporate Services en Company Webcast. Je zorgt ervoor dat het webcast waardevoorstel volledig geïntegreerd is met de andere producten van Euronext Corporate Services. Deze verantwoordelijkheden beschrijven alleen de belangrijkste activiteiten en zijn niet volledig. Ze zijn afhankelijk van het expertiseniveau en de lopende projecten.

Jouw profiel

Je hebt kennis en ervaring op het gebied van verkoop en accountmanagement in een zakelijke omgeving. Uitstekende communicatieve vaardigheden en ervaring als contactpersoon op managementniveau zijn de belangrijkste eigenschappen waar we naar op zoek zijn. Ervaring in het beheren en aansturen van de business voor een specifieke regio/gebied.

Key accountabilities
• Develop risk models, policies and procedures to ensure all market risk are adequately monitored (default risk, liquidity risk, FX risk, interest rate risk, investment risk, Derivatives Pricing Controls, Guarantees Calculation…)
• Analyze and interprets complex data to provide regular reports and recommendations to stakeholders (sensitivity • Analysis, stress testing, backtesting, recovery Plan…)
• Draws on technical knowledge to contribute to risk streams of Euronext Clearing Internalization programme, providing recommendations for improvement and supporting the implementation of any resulting changes
• Support Clients on risk related topics, taking appropriate action or escalating as appropriate

Your profile
• Experience in Risk Management within the banking or financial services industry (including regulators and consultancy firms)
• Deep knowledge of financial markets and instruments
• Good knowledge of programming languages (e.g. Matlab, Python, VB, SQL, Java, C++, Excel VBA, etc) with the ability to write and amend code and analyse big data sets
• Good Analytical skills and problem solving attitude
• Strong Attitude to teamwork
• Ability to work well under pressure