Our open positions

At Nord Pool we are building the next generation of systems to trade power across Europe. We want to delight our customers with fantastic user experiences, services, and a platform that exceeds their expectations.

We deliver societally critical systems that play an essential role in facilitating fair and efficient power markets across Europe. Through these systems and their offering, Nord Pool also plays a key role in enabling the acceleration towards green and clean energy production and consumption.

We are looking for a Service Specialist for a temporary position (1 year) in the shared services team.

In this role you will be:

• Responsible for in-house coordination of customer onboarding processes together with our excellent team. In addition you will be dealing with customer change requests, and other inquiries affecting the customer.
• Power derivatives onboarding and support.
• Document control, archive responsibility and administrative support of all business processes related to Nord Pool’s customers.
• Present and advise on products and services to existing and prospective customers.
• Drive or contribute to ad hoc priorities within the Operations team and directly for the COO as required.
• Delivering of excellent customer service during day to day operations.
• Support with the billing process.

Role Requirements

• Completed higher education.
• Experience with IT systems for Service management, CRM and document control.
• Experience from developing, streamlining and mapping customer journeys and business processes, and translating these into efficient back office business processes or customer experiences.
• Experience with management and implementation of new (technical) solutions.
• Knowledge of documentation compliance standards and requirements.
• Excellent Customer Service skills.
• Excellent Excel skills.
• Knowledge and interest in economics.
• Excellent English skills, both written and spoken.
• An additional European language at minimum intermediate level, both written and oral would be a plus.
• Knowledge and understanding of the power market is an advantage but not a requirement as long as there is an interest to learn.

Desired characteristics

• Excellent attention to detail and a structured working style.
• Strong relationship building skills and a team player.
• Flexible, proactive, self-driven and result oriented.
• High level of energy, drive, enthusiasm and commitment.
• Can-do and service minded attitude.
• Ability to work under high pressure, in a fast moving and challenging environment.
• Excellent communication skills, oral and written.

Senior consultant, Nord Pool Services

Nord Pool is looking to recruit a senior consultant to join Nord Pool Services team.

Nord Pool Services team is responsible for several business areas:

• Nord Pool Consulting
• Nord Pool Academy
• Services to power exchanges in Europe (SPX business)
• Services to Transmission System Operators
• Other related services

Nord Pool Consulting is at the heart of new power market development in Europe and the rest of the world. Nord Pool Consulting is currently involved in a number of projects in different geographical regions providing support and services in a wide range of topics including electricity market design, development of regulations and rules, power exchange organization, capacity building and training on physical and financial electricity markets.

In order to strengthen our team, we are looking for someone with a strong wish to become an ambassador for the Nord Pool and European market model with an ambition to grow and share team’s unique competence in a wide span of topics. You will be part of Nord Pool’s multinational team  delivering exciting assignments where you will have the chance to influence electricity market developments worldwide.

Main Tasks

• Act as expert advisor on wholesale electricity markets
• Act as a project manager in various projects
• Present electricity market topics for various audiences in projects, conferences, and trainings
• Cooperate with other Nord Pool departments and external partners during project preparation and execution stages
• Prepare project deliverables including but not limited to reports, presentation, market rules and training material
• Manage relations with sponsors, partners and clients
• Attend relevant international conferences with the aim to acquire new projects, maintain stakeholder relations and build new relationships
• Prepare technical and financial proposals for existing customers or new tenders, negotiate commercials terms

Qualifications & experience

To be successful in this position we believe the following skills, experiences and personal qualifications to be helpful:

• Senior expert mindset, meaning for example maturity to see the big-picture, think outside the box and provide advice based on experience.
• Excellent communication skills
• Leadership/project management skills
• Decision making
• Excellent English, both written and oral
• Proficiency in other languages is a benefit
• Presentation skills and being comfortable with presenting in front of audiences

Experience

• At least 7 years’ experience from power markets, including but not limited to operational experience, market design, market rules, regulatory issues.
• Management (project management) experience
• Thorough knowledge of the European Target Model design.
• Good knowledge of power markets outside of power exchanges domain, such as TSOs’ markets, regulatory aspects of wholesale and retail electricity markets as well as knowledge of other markets designs outside of Europe shall be seen as beneficial.
• Experience from report writing and making presentations 
• Have degree in economics, business, engineering or equivalent.

Desired personal qualities:

• You are a team player!
• You are self-driven and eager to develop.
• You prefer to work in a structured way.
• You are curios and willing to learn
• High cultural awareness and willingness to travel, potentially longer periods at a time.
• Must identify with our corporate values: Together, with Integrity, towards Excellence.

Nord Pool needs to strengthen the 24/7 Continuous Markets operations team and we are seeking an Operator Continuous Markets to join our Operations team, managing the Continuous market for power trading.

The Operator Continuous Markets is the bridge between the customer and the technology and is responsible for contributing to the day-to-day operations of the power market including market coupling and technological development of the market platform and its products and services.

Role and responsibilities:

• Manage daily and weekend operational routines for the Continuous power market in Europe.

• Secure continuous improvement of business processes to meet customer expectations and to secure robust operations in complex tech environment.

• Technical support of trading and market coupling systems including testing of relevant operational and customer facing platforms.

• Contribute to the development of Nord Pool’s trading platforms and product offering

• Deliver excellent customer service during day to day operations.

• Participate in Nord Pool’s development projects across the European power markets.

• Be part of our 24/7 rotational duty arrangements related to operations of the European power market including weekend and night shifts on duty obligations.

Requirements:

• Completed higher education within IT, engineering, energy or economy.

• Experience in usage of IT tools like Grafana for monitoring, efficiency and support purposes.

• Basic understanding of Azure Cloud Technology, Apache Kafka and MQ is a plus

• Understanding of Software development cycle and Agile methodology

• Knowledge and understanding of the power market is an advantage but not a requirement as long as there is an interest to learn.

• Experience from operations that is dependent on complex IT infrastructure.

• Experience and interest in IT and how technology can be used to improve business processes and increase the quality in our service delivery towards customers.

Desired characteristics:

• Excellent attention to detail and a structured working style.

• Analytical skills and commercial attitude.

• Curious technology mindset.

• Service oriented, strong relationship building skills and a team player.

• High level of energy, drive, enthusiasm and commitment.

• Ability to work under pressure, in a fast moving and challenging environment.

• Excellent English skills both written and oral in addition to being fluent in one of the Scandinavian languages.

Must identify with our corporate values: Together, with Integrity, towards Excellence.

 Some travelling must be expected.

If you recognize yourself in this description and meet our requirements, we are looking forward to receiving your application!

Be part of a success story!

You would be joining Nord Pool, a Euronext company (the pan-European financial market), by being responsible to expand its presence into new markets in Western and Central Europe (WCE), currently including Austria, Belgium, France, Germany, Luxembourg, the Netherlands, Poland. As a dynamic company, Nord Pool has been the world’s first international power market and delivers efficient, simple and secure trading across Europe. It offers a platform for trading day-ahead and intraday power and clearing and settling its transactions. More than 150 employees guided by Nord Pool’s values (Together, Integrity, Excellence) from offices in Oslo, Stockholm, Helsinki, Tallinn, London, Brussels and Berlin support and consult about 400 companies from more than 20 countries and governments and other public bodies across the globe on how to trade power. Nord Pool is now a Nominated Electricity Market Operator (NEMO) in 16 European countries, generated a total turnover of more than 1000 Million MWh traded power in 2023.

Nord Pool is an energetic and growing company where each individual can contribute to the success, develop business and have influence on results. In order to further accelerate the expansion, we are looking for a person as a

Western and Central Europe Market Manager

Experienced in sales and key account management, preferably in the energy or financial industry

Your Tasks…

will be centered around growing Nord Pool’s presence in Western and Central (WCE) Europe, with a focus on the Polish-speaking region.

• As your main task, attract new customers by managing the sales cycle from contacting potential customers to negotiating contracts and getting customers on board, and manage existing key accounts
• Establish and expand a strong network with energy industry stakeholders, including customers, TSOs/DSOs, regulators and other public bodies
• Represent and promote Nord Pool in external forums, trade fairs and conferences
• Work with customers and external stakeholders to understand their demands and industry trends to be able to shape an innovative and competitive offering in the region.
• Work closely with internal stakeholders such as the Operations team, Customer Service and Product Management.

Nord Pool Offers You:

• To work in one of the most attractive industries (energy markets) that facilitate the energy transition.
• A pleasant and appreciated work environment in an international team with short communication lines.
• To be a key member of the WCE Market team, to personally influence its growth and reporting to its EVP.
• Modern technology to allow for remote work, flat hierarchies and extraordinary working conditions.
• The opportunity to have the latest personal and professional development.
• A modern company with a fast growth and success rate and an international impactful position.
• An attractive salary package with base salary and bonus.
• Location: preferably Germany, Austria but open to remote work

Your Profile:

• You are experienced in sales, preferably in the energy or financial industry (short- and/or long-term markets), and have a degree in business or engineering.
• Besides English you are fluent in German. Other languages are appreciated.
• You enjoy traveling up to 30% of your time mainly in Western and Central Europe.
• Innovative, energetic, optimistic, ambitious but not aggressive, structured and with attention to analysis and details, independent and with great communication and relational skills, describe you best.
• You work well with Microsoft Office and can quickly learn other software

Would you like to get on board? We would be delighted to receive your application!

We are cooperating on this recruitment with Boyden Executive Search. Kjetil Haug-Nodeland and Zbigniew Plaza from Boyden are at your disposal for any questions. We guarantee to treat all documents confidentially.

Be part of a success story!

You would be joining Nord Pool, a Euronext company (the pan-European financial market), by being responsible to expand its presence into new markets in Western and Central Europe (WCE), currently including Austria, Belgium, France, Germany, Luxembourg, the Netherlands, Poland. As a dynamic company, Nord Pool has been the world’s first international power market and delivers efficient, simple and secure trading across Europe. It offers a platform for trading day-ahead and intraday power and clearing and settling its transactions. More than 150 employees guided by Nord Pool’s values (Together, Integrity, Excellence) from offices in Oslo, Stockholm, Helsinki, Tallinn, London, Brussels and Berlin support and consult about 400 companies from more than 20 countries and governments and other public bodies across the globe on how to trade power. Nord Pool is now a Nominated Electricity Market Operator (NEMO) in 16 European countries, generated a total turnover of more than 1000 Million MWh traded power in 2023.

Nord Pool is an energetic and growing company where each individual can contribute to the success, develop business and have influence on results. In order to further accelerate the expansion, we are looking for a person as a

Western and Central Europe Market Manager

Experienced in sales and key account management, preferably in the energy or financial industry

Your Tasks…

will be centered around growing Nord Pool’s presence in Western and Central (WCE) Europe, with a focus on the German-speaking region.

• As your main task, attract new customers by managing the sales cycle from contacting potential customers to negotiating contracts and getting customers on board, and manage existing key accounts
• Establish and expand a strong network with energy industry stakeholders, including customers, TSOs/DSOs, regulators and other public bodies
• Represent and promote Nord Pool in external forums, trade fairs and conferences
• Work with customers and external stakeholders to understand their demands and industry trends to be able to shape an innovative and competitive offering in the region.
• Work closely with internal stakeholders such as the Operations team, Customer Service and Product Management.

Nord Pool Offers You:

• To work in one of the most attractive industries (energy markets) that facilitate the energy transition.
• A pleasant and appreciated work environment in an international team with short communication lines.
• To be a key member of the WCE Market team, to personally influence its growth and reporting to its EVP.
• Modern technology to allow for remote work, flat hierarchies and extraordinary working conditions.
• The opportunity to have the latest personal and professional development.
• A modern company with a fast growth and success rate and an international impactful position.
• An attractive salary package with base salary and bonus.
• Location: preferably Germany, Austria but open to remote work

Your Profile:

• You are experienced in sales, preferably in the energy or financial industry (short- and/or long-term markets), and have a degree in business or engineering.
• Besides English you are fluent in German. Other languages are appreciated.
• You enjoy traveling up to 30% of your time mainly in Western and Central Europe.
• Innovative, energetic, optimistic, ambitious but not aggressive, structured and with attention to analysis and details, independent and with great communication and relational skills, describe you best.
• You work well with Microsoft Office and can quickly learn other software

Would you like to get on board? We would be delighted to receive your application!

We are cooperating on this recruitment with Boyden Executive Search. Kjetil Haug-Nodeland and Regina Harms from Boyden are at your disposal for any questions. We guarantee to treat all documents confidentially.

Quality Assurance Engineer - Espoo, Finland

At Nord Pool we are building the next generation of systems to trade power across Europe. We want to delight our customers with fantastic user experiences, services, and a platform that exceeds their expectations.

We deliver societally critical systems that play an essential role in facilitating fair and efficient power markets across Europe. Through these systems and their offering, Nord Pool also plays a key role of enabling the acceleration towards green and clean energy production and consumption.

About us

We are looking for an experienced QA Engineer for the team responsible for our Intraday Trading platform among other supporting applications. Given that running a real-time high-load 24/7 trading platform is vital for our business it goes without saying that we drive for excellent quality and robustness in all our development activities.

To ensure a high-quality product, we have established testing practices starting from unit and integration testing to UI and API Test Automation complemented with manual testing activities whenever needed. We also understand that quality is not just testing - it's also about design decisions whether it's the UX of our UIs or ensuring the easy integrations through our APIs offered to customers. We do all this work as an agile and self-sufficient team that makes it contribution through a company wide established agile process.

About you

If you feel intrigued about our products and way of working, here are some things we would hope to find in you:

• You enjoy collaborating with others both inside and outside of your team
• You are a software testing professional that can design and carry out good tests. You enjoy exploratory test sessions and know how to prioritize what to test first
• You have some background in test automation development for API and/or UI
• You have experience with creating test automation with JavaScript, Python or similar programming language
• You understand quality is not just testing - you feel comfortable about contributing to UX or design discussions
• Quality is also about way of working and we are more than happy find better ways to work to ensure high quality of our products
• You have some experience on working with microservices architecture and understand the implications of such architecture to various testing processes and techniques

In addition, we consider prior experience or knowledge about following as a plus:

• Experience in testing of the high-load real-time systems
• Experience in performance/load/stress testing
• Experience in CI/CD tools such as GitHub, Octopus, Bamboo or similar
• Some prior experience or knowledge about Kafka
• Some prior experience or knowledge about containerization and container orchestration (Kubernetes)
• While we don't expect you to have any prior domain knowledge, it's considered a big plus if you have any prior knowledge about electricity markets

Benefits

• Bonus scheme (up to 15% of yearly base salary)
• Hybrid work arrangements possible
• Team and company activities and gatherings
• Mobile phone benefit
• Company provided extensive travel and personal insurance
• Sport, culture and lunch benefit
• Flexible working hours
• Free gym at the office

Be part of a success story!

You would be joining Nord Pool, which shapes the international power markets. Nord Pool has been the world’s first international organised power marketplace and delivers efficient, simple and secure trading across Europe. It offers day-ahead and intraday power trading, clearing and settlement to customers regardless of size or location. More than 140 employees guided by Nord Pool’s values (Together, with Integrity, towards Excellence) from offices in Oslo, Stockholm, Helsinki, Tallinn, London, Brussels and Berlin support and consult about 400 companies from more than 20 countries and governments and other public bodies across the globe on how to trade power. Nord Pool is now a Nominated Electricity Market Operator (NEMO) in 16 European countries and is expanding to new markets across Europe and beyond.

Nord Pool is an energetic and growing company where each individual can contribute to the success, develop business and have influence on results. In order to accelerate our growth, we are looking for a Market Manager based in one of the Baltic countries

Market Manager – Baltic’s

Your Tasks…

Will be focused on Sales and Key Account Management activities within the markets of responsibility and for cross-selling additional Nord Pool products & services to increase revenue and ensure customer satisfaction across the assigned portfolio of accounts.

Responsibilities:

• Build and maintain strong relationships with assigned customers & industry stakeholders (Regulators, Ministries etc) , at all relevant organizational levels.
• Proactively seek new business sales and support customers through the onboarding process.
• Cross sell Nord Pool products & services (across all regions) to assigned portfolio of customers to increase revenue from the assigned accounts.
• Responsible for stakeholder management including branch organizations, authorities, government, regulators and other groups as relevant for the markets of responsibility.
• Responsible for customer satisfaction of the assigned accounts.
• Pro-active communication and follow up on customer needs towards the Nord Pool organization.
• Where the assigned portfolio includes customers flagged as Strategic Accounts, responsibility for account planning and plan follow up to ensure specific account targets are achieved.
• Maintain updated records on existing and potential customers within area of responsibility at all times. Actively use and be responsible for updating information into Nord Pool CRM system, including minutes from customer meetings.
• Establish an active role in the energy communities within the markets of responsibility - be up to date on market topics and competitors, and share this knowledge within the Nord Pool organization.
• Cooperate with internal departments to help streamline business processes.
• Give presentations and lectures, and play an active role in events and educational programmes or seminars which are significant for potential or existing Nord Pool customers.
• Contribute to joint goals as a key member of the Markets team, and develop plans for agreed activities.
• Participate in industry workgroups related to key market design topics for the Nordic & Baltic region - ensuring the Nord Pool organization is up to date on upcoming industry changes and feeding business development opportunities into strategy planning.

What we offer:

• To be a key member of our Markets team, to have personal influence and report to the Executive Vice President.
• Modern technology to allow for remote work, flat hierarchies and extraordinary working conditions.
• The opportunity to have the latest personal and professional development.
• A modern company with a fast growth and success rate and an international impactful position.
• An attractive salary package with base salary and bonus.

Your Profile: you are…

• Fluent in English & at least one local language (Estonian, Lithuanian & Latvian), Other languages are appreciated.
• Highly experienced in sales, & relationship management and used to managing your own sales pipeline and working towards ambitious sales targets.
• Coming from a similar role within the energy industry with a good understanding of the European power markets and detailed knowledge of the energy landscape in the Baltic region.
• Some travel will be expected.
• Innovative, energetic, driven.

Key accountabilities

• Operate Exchange desk core tasks, such as order management, trade registration and assistance with trade cancellation.
• Be in regular contact with market participants contributing to the liquidity of the Power derivative market and ensure awareness of the activity on the order book.
• Build and maintain strong relationships with market participants, including trading members, market makers/ liquidity providers, non-executing brokers, ISVs.
• Promote the Exchange desk as first point of contact for Trading Members and Non execution brokers in the Power derivative market.
• Provide market participants with education on the use of power futures contracts for risk hedging. 
• Participate in and lead power future-related seminars during the year.
• Provide technical information to market participants, such as new product details or graphic user interface usage for all relevant trading and clearing front ends.
• Help with the onboarding of new Trading members, from sales and marketing until ready for trading.
• Work hand in hand with other members of the Exchange desk team, fostering a culture of excellence, collaboration, and innovation.
• Provide client support and advise on client onboarding on new products / initiatives until go live.
• Contribute to continuous improvement in operational efficiencies and tools to enhance the day-to-day operational activities, evaluating and selecting improvement opportunities that provide long-term value and minimize operational risks, secure an orderly market.
• Work closely with internal stakeholders such as Operations, EMS, Sales and Product/Business development.

Your profile

• 5+ years of experience in the derivative market.
• Knowledge/exposure to power market, specifically in the Nordics, is a big plus.
• Strong commercial, analytical and technical acumen and strategic awareness.
• Existing relationships with Nordic power derivative market participants is beneficial.
• Experienced in team management.
• Ability to work in a fact paced environment.
• Fluent in one or several Nordic languages.

Be part of a success story!

You would be joining Nord Pool, a Euronext company (the pan-European financial market), by being responsible to expand its presence into new markets in Western and Central Europe (WCE), currently including Austria, Belgium, France, Germany, Luxembourg, the Netherlands, Poland. As a dynamic company, Nord Pool has been the world’s first international power market and delivers efficient, simple and secure trading across Europe. It offers a platform for trading day-ahead and intraday power and clearing and settling its transactions. More than 150 employees guided by Nord Pool’s values (Together, Integrity, Excellence) from offices in Oslo, Stockholm, Helsinki, Tallinn, London, Brussels and Berlin support and consult about 400 companies from more than 20 countries and governments and other public bodies across the globe on how to trade power. Nord Pool is now a Nominated Electricity Market Operator (NEMO) in 16 European countries, generated a total turnover of more than 1000 Million MWh traded power in 2023.

Nord Pool is an energetic and growing company where each individual can contribute to the success, develop business and have influence on results. In order to further accelerate the expansion, we are looking for a person as a

Western and Central Europe Market Manager

Experienced in sales and key account management, preferably in the energy or financial industry

Your Tasks…

will be centered around growing Nord Pool’s presence in Western and Central (WCE) Europe, with a focus on the German-speaking region.

• As your main task, attract new customers by managing the sales cycle from contacting potential customers to negotiating contracts and getting customers on board, and manage existing key accounts
• Establish and expand a strong network with energy industry stakeholders, including customers, TSOs/DSOs, regulators and other public bodies
• Represent and promote Nord Pool in external forums, trade fairs and conferences
• Work with customers and external stakeholders to understand their demands and industry trends to be able to shape an innovative and competitive offering in the region.
• Work closely with internal stakeholders such as the Operations team, Customer Service and Product Management.

Nord Pool Offers You:

• To work in one of the most attractive industries (energy markets) that facilitate the energy transition.
• A pleasant and appreciated work environment in an international team with short communication lines.
• To be a key member of the WCE Market team, to personally influence its growth and reporting to its EVP.
• Modern technology to allow for remote work, flat hierarchies and extraordinary working conditions.
• The opportunity to have the latest personal and professional development.
• A modern company with a fast growth and success rate and an international impactful position.
• An attractive salary package with base salary and bonus.
• Location: preferably Germany, Austria but open to remote work

Your Profile:

• You are experienced in sales, preferably in the energy or financial industry (short- and/or long-term markets), and have a degree in business or engineering.
• Besides English you are fluent in German. Other languages are appreciated.
• You enjoy traveling up to 30% of your time mainly in Western and Central Europe.
• Innovative, energetic, optimistic, ambitious but not aggressive, structured and with attention to analysis and details, independent and with great communication and relational skills, describe you best.
• You work well with Microsoft Office and can quickly learn other software

Would you like to get on board? We would be delighted to receive your application!

The colleagues pietro.rabassi@nordpoolgroup.com (Line Manager) and magnus.enckell@nordpoolgroup.com (HR) stay at disposal for any question. We guarantee to treat all documents confidentially.