Careers

Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. With close to 2,000 listed issuers and around €6.6 trillion in market capitalization as of end March 2022, it has an unmatched blue-chip franchise and a strong diverse domestic and international client base. Euronext operates regulated and transparent equity and derivatives markets, one of Europe’s leading electronic fixed income trading markets and is the largest center for debt and funds listings in the world. Its total product offering includes Equities, FX, Exchange Traded Funds, Warrants & Certificates, Bonds, Derivatives, Commodities and Indices. The Group provides a multi-asset clearing house through Euronext Clearing, and custody and settlement services through Euronext Securities central securities depositories in Denmark, Italy, Norway and Portugal. Euronext also leverages its expertise in running markets by providing technology and managed services to third parties. In addition to its main regulated market, it also operates a number of junior markets, simplifying access to listing for SMEs.

Euronext search for young talents ready to seize the opportunity to improve internal operations in terms of quality and efficiency. 

The IT Transversal department ensures the quality and performance of several IT solutions, operational excellency is one of the goals of the department. This will be achieved by 
•    Reviewing the existing processes and analysing them against industry best practices. 
•    Redesign of processes using available technologies.
•    Improve user experience by mapping value streams and costumer journeys.
•    Incorporation of automation into business processes.
•    Business processes mining.

The team faces different areas and challenges to be managed, the current focus areas are the following 
1.    Service management processes efficiency. 
2.    Service Portal redesign. 
3.    Streamline the interactions between teams.

As an Operational Excellence Analyst - Trainee, you will:

- Maintain Register;

- Document the artifacts related to improvement initiatives;

- Work with 1st and 2nd level support teams to identify potential improvement ideas;

- Prepare and conduct training sessions to establish new tools and procedures, presenting them to a wide range of stakeholders within the company;     

- Prepare and conduct training sessions to establish new tools and procedures, presenting them to a wide range of stakeholders within the company;

- Creative thinking and presenting ideas for business improvement.

Profile and Skills:

- Project management and organizational skills.

- Excellent verbal, written, and interpersonal communications

- Technology: knowledge in Microsoft Power Apps, Jira;

- Fluent in English.

Education and Knowledge

- Degree/Master in Computer Science or Engineering - IEFP Level VI

The focus can change based on prioritization considering the evolving nature of the organization. It provides many learning opportunities considering the interactions with several technical and operational teams. Knowledge of ITIL, BPMN, Microsoft Power Apps and Jira will be needed to fulfill this role. 

Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. With close to 2,000 listed issuers and around €6.6 trillion in market capitalization as of end March 2022, it has an unmatched blue-chip franchise and a strong diverse domestic and international client base. Euronext operates regulated and transparent equity and derivatives markets, one of Europe’s leading electronic fixed income trading markets and is the largest center for debt and funds listings in the world. Its total product offering includes Equities, FX, Exchange Traded Funds, Warrants & Certificates, Bonds, Derivatives, Commodities and Indices. The Group provides a multi-asset clearing house through Euronext Clearing, and custody and settlement services through Euronext Securities central securities depositories in Denmark, Italy, Norway and Portugal. Euronext also leverages its expertise in running markets by providing technology and managed services to third parties. In addition to its main regulated market, it also operates a number of junior markets, simplifying access to listing for SMEs.

As an Incident Analyst - Trainee you will establish and maintain a strong and productive relationships with key stakeholders ensuring that the service requirements of the business are understood and are incorporated into a framework of continuous improvement. You will also:

• Ensure incidents are escalated and facilitated to enable efficient and timely service restorations;
• Communicate with all levels of management regarding Priority 1 and Priority 2 incidents;
• Perform trend analysis on incidents in order to identify and prevent them;
• Perform initial Priority assessments and mediate Priority assessment disputes;
• Facilitate the restoration of service. Facilitate discussions and identify resulting action item;
• Ensure the correct technical staff is working on an incident;
• Escalate issues during the issue resolution;
• Facilitate and support lessons learned reviews;
• Assist with enhancements of incident process documentation & incident reports;
• Assist in measuring and improving, information and experience within incident management;
• Ensure strong, clear and effective communication across all release stakeholders;
• Ensure standards, tools and best practices are implemented;
• Educate community about Incident Management services;
• Completes ad-hoc and ongoing projects on an as-needed basis.

Key Accountabilities
 

As an Incident Analyst - Trainee you will:

• Drive the continual improvement of ITIL processes by analyzing process performance data and measures, comparing process performance against performance targets, reporting process performance information, and recommending changes to processes, performance measures and/or targets to maximize process performance;
• Identify and uses effective benchmarks to provide references against which Service management process performance can be effectively measured and evaluated;
• Evaluate processes to identify desired outcomes and process performance drivers;
• Perform detailed analysis of processes and identifies key measures of process performance for base lining and attainment of desired outcomes;
• Develop and document Incident Management processes and procedures;
• Provide support and guidance to the technical teams as they implement service management policies;
• Understand advanced concepts and navigates the relationships between Processes, Process requirements, and business/IT management needs that are moderate to complex in nature which may span across multiple ITSM Processes.

Knowledge, Skills and Experience Required
 

Essential:

• Degree or equivalent in a computer related subject - IEFP Level VI
• Enthusiasm combined with a collaborative attitude;
• Excellent communication skills, both oral and written;
• English is a must, as it will be used on a daily basis to communicate with other teams and customers;
• Excellent interpersonal skills;
• Good understanding of IT concepts
• Fluency in English.

Desirable:

• Knowledge of financial markets;
• Knowledge of Equities and Derivatives financial instruments (e.g. Futures, Options/Warrants);
• Knowledge of ITIL framework and processes.

Candidate Criteria:

• A hands-on mentality and a structured way of working;
• The ambition and potential to develop a successful IT career;
• Ability to multi-task and prioritize;
• Strong awareness and interest in technology;
• Superb problem solving skills;
• Experience in working effectively within a team and on your own;
• Excellent organizational skills.
  
  
   

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. With close to 2,000 listed issuers and around €6.6 trillion in market capitalization as of end March 2022, it has an unmatched blue-chip franchise and a strong diverse domestic and international client base. Euronext operates regulated and transparent equity and derivatives markets, one of Europe’s leading electronic fixed income trading markets and is the largest center for debt and funds listings in the world. Its total product offering includes Equities, FX, Exchange Traded Funds, Warrants & Certificates, Bonds, Derivatives, Commodities and Indices. The Group provides a multi-asset clearing house through Euronext Clearing, and custody and settlement services through Euronext Securities central securities depositories in Denmark, Italy, Norway and Portugal. Euronext also leverages its expertise in running markets by providing technology and managed services to third parties. In addition to its main regulated market, it also operates a number of junior markets, simplifying access to listing for SMEs.

Key Accountabilities
. Ensure effective management of the CMDB and that the content is accurate. Maintains CIs to ensure CMDB accuracy and completeness
. Manage inventory of CIs and assets, including dependencies and attributes, making sure that modifications, withdrawals, and additions of existing ones are correctly recorded by the teams in charge in the tools to ensure that the vendor contracts are complied with
. Establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management
. Improve CI data integrity regarding classes, naming conventions, attributes, data sources, and relationships
. Works with other ITSM processes to understand new requirements and identify how Configuration management can support
. Support and administer the tool for configuration and asset management, and additional applications or modules as assigned
 
Profile and Skills
. Degree in Computer Science, or Business Administration, or in other related field. - IEFP Level VI
. Basic knowledge of IT Configuration and Asset Management processes.
. Basic knowledge of Asset discovery tools
. Solution-oriented mindset and able to provide recommendations for the current and future platform.
. Familiarity with the processes that consume CMDB data e.g. Incident, Problem, SDLC, Asset, and Change
. Excellent analytical, and problem solving skills on maintaining CMDB data integrity.
. Able to generate reports for KPIs.
. Strong organizational skills.
. Excellent collaboration, customer service, and communication skills to work in a team environment.
. Able to work quickly and effectively under pressure and to efficiently handle multiple priorities simultaneously.

Key Accountabilities:

• Support on monitor and govern IAM and PAM Solutions across the company.
• Support on monitor and govern IAM environment, including Active Directory, raising vulnerabilities and request opportunities to improvement.
• Ensure the correct controls and execution on accounts management and password management processes and conditional access policies related
• Monitor and create controls on Privileged Access Management. Identity gaps and propose solutions.

• Support the implementation and governance of all Microsoft landscape.

• Support on project work to help implement best support practice and continued success of the Euronext businesses

Required Skills:
- Degree in IT areas or similar - IEFP Level VI;
- Knowledge about Information Security / ISO 27001
- Understanding of security best practices and guidelines (NIST, OWASP)

- Awareness on Security industry certifications such as CISSP, CISA, CRISC

Soft-Skills:
- Good English written and verbal communications skills;
- Good organizational skills;
- Pro-active and sense of ownership;
- Be able to work well under pressure

Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. With close to 2,000 listed issuers and around €6.6 trillion in market capitalization as of end March 2022, it has an unmatched blue-chip franchise and a strong diverse domestic and international client base. Euronext operates regulated and transparent equity and derivatives markets, one of Europe’s leading electronic fixed income trading markets and is the largest center for debt and funds listings in the world. Its total product offering includes Equities, FX, Exchange Traded Funds, Warrants & Certificates, Bonds, Derivatives, Commodities and Indices. The Group provides a multi-asset clearing house through Euronext Clearing, and custody and settlement services through Euronext Securities central securities depositories in Denmark, Italy, Norway and Portugal. Euronext also leverages its expertise in running markets by providing technology and managed services to third parties. In addition to its main regulated market, it also operates a number of junior markets, simplifying access to listing for SMEs.

Key Accountabilities 

- Support the management of a Change through the course of its lifecycle.
- Support the preparation for the Change Advisory Boards to assess changes’ impact, implementation, test and rollback plans.
- Help to prevent Incidents Caused by Change.
- Document Changes’ Post Implementation Review.
- Ensuring resources are aligned with the highest-value opportunities.
- Reporting and regularly review Change Management performance and quality.
- Establish and maintain documentation of procedures, processes, and reports concerning Change Management.
- Work with the Process owners for Problem and Incident management to identify improvements to the processes and develop metrics to support them.

Profile and Skills

- Degree in Computer Science, or Business Administration, or in other related field - IEFP Level VI
- Basic knowledge of IT software and hardware.
- Great communication skills and proficiency in English.
- Critical-thinking and organizational skills.
- Ownership and initiative.
- Team player.
- Basic knowledge of IT Service Management processes.
- Solution-oriented mindset and able to provide recommendations for the process.
- Excellent analytical, and problem solving skills.
- Able to generate reports for KPIs.
- Strong organizational skills.
- Excellent collaboration, customer service, and communication skills to work in a team environment.
- Able to work quickly and effectively under pressure and to efficiently handle multiple priorities simultaneously.

The Development Analyst – Trainee will be in charge of the projects to be developed in JIRA ecosystem, including integrations with third party applications also cloud based.

Currently the portfolio of available projects based in JIRA are:

• Cloud integration, to collect and monitor AWS components  to be used across support and engineering teams;
• Asset management implementation, to control and manage the hardware inventory and configuration, as well as the software license compliancy & cost;
• Governance and Risk Compliancy implementation, to support Risk and Audit process;
• Event & automation management implementation, including Nagios event collection and other monitoring tools.

Key Accountabilities

As a Development Analyst - Trainee, you will:

• Support the configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Jira Service Desk);
• Evaluate and manage the usage of Atlassian add-ons to meet team and business needs;
• Work with development and design teams to identify procedural efficiencies, such as with Jira Workflows, custom fields, etc.

Profile and Skills

Euronext is looking at the following profile

• Project management and organizational skills.
• Excellent verbal, written, and interpersonal communications
• Technology: knowledge in Linux, Python;
• Fluent in English.

Education and Knowledge

• Degree/Master in Computer Science or Engineering - IEFP level VI

We are hiring for a Cybersecurity Project Management Trainee to assist in planning, executing, and monitoring cybersecurity projects as well as support on topics related with our technical teams.
This is an excellent opportunity to learn and build skills in project management, service management lifecycle, and vulnerability management in a dynamic and growing organization.
The role involves supporting cybersecurity projects, managing relationships with external providers, engaging in continuous learning activities, and supporting vulnerability management processes. 
The candidate will work closely with project managers and cybersecurity teams to ensure projects align with business objectives and security standards.

Key accountabilities:
- Assist in the planning, execution, and monitoring of cybersecurity projects, ensuring they align with business objectives and Security standards.
- Support the service management lifecycle, including the design, transition, operation, and improvement of cybersecurity services.
- Help manage relationships and engagements with external cybersecurity providers;
- Participate in the assessment and management of cybersecurity risks associated with business processes and technology implementations.
- Engage in continuous learning activities to stay informed about emerging cybersecurity threats, technologies, and best practices.
- Support in the vulnerability management process, including the analysis and prioritization of vulnerabilities, as well as follow remediation efforts.

Required Skills:
- Degree in IT areas or similar - IEFP Level VI;
- Knowledge about Information Security / ISO 27001
- Understanding of security best practices and guidelines (NIST, OWASP)

- Security industry certifications awareness such as CISSP, CISA, CRISC

Soft-Skills:
- Good English written and verbal communications skills;
- Good organizational skills;
- Pro-active and sense of ownership;
- Be able to work well under pressure.

Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. With close to 2,000 listed issuers and around €6.6 trillion in market capitalization as of end March 2022, it has an unmatched blue-chip franchise and a strong diverse domestic and international client base. Euronext operates regulated and transparent equity and derivatives markets, one of Europe’s leading electronic fixed income trading markets and is the largest center for debt and funds listings in the world. Its total product offering includes Equities, FX, Exchange Traded Funds, Warrants & Certificates, Bonds, Derivatives, Commodities and Indices. The Group provides a multi-asset clearing house through Euronext Clearing, and custody and settlement services through Euronext Securities central securities depositories in Denmark, Italy, Norway and Portugal. Euronext also leverages its expertise in running markets by providing technology and managed services to third parties. In addition to its main regulated market, it also operates a number of junior markets, simplifying access to listing for SMEs.

A Software Developer – Trainee will learn and become responsible of the development practices during the development phases of pre-production, user acceptance and production. 

The selected candidate will collaborate with all stakeholders and take responsibility for building high quality, functionally performing software in accordance to the available documentation of the project (business requirements, functional specification, solution document, etc) for DevFactory Trading. For this, we are looking for someone technically qualified in an IT environment, through their studies or previous work experience, proactive and eager to learn our ways of working while contributing to their continuous improvement. 

This position may require traveling to other locations, as such France.

Key Accountabilities

As  Software developer – Trainee, you will:

·         Learn the way software development is implemented at Euronext and be a contributor for its improvements by writing well designed and testable code;

·         Review functional specification together with other stakeholders;

·         Understand the technical documentation (such as the Solution document) and contribute of its completion;

·         Contribute for maintaining our coding guidelines and actively following them;

·         Automate test cases (nice to have);

·         Troubleshoot, debug and upgrade existing systems;

·         Implement tools to support the development and maintenance of the trading solution;

·         Comply with project plans;

·         Escalate any topic that might block the day to day work;

·         Be part of the team: the project team and the development team cross location.

Profile and Skills

Education and Knowledge

·         BS/MS degree or similar in Computer Science, Engineering, or equivalent working experience; - IEFP Level VI

·         Agile certification (nice to have);

·         English (B2 or higher level).

Euronext is looking at the following profile:

·         Basic knowledge on different tools: Git, ServiceNow, Redmine;

·         Proficient working with Linux (bash, shell, etc.);

·         Good knowledge of C, C++, Python ;

·         Level of seniority: trainee.

Euronext Corporate Services

Euronext Corporate Services, is at the core of Euronext’s Growth for Impact 2024 strategy. It has delivered €41m of revenue in 2022 and a growth over +23% CAGR between 2017 and 2022, being one of the most important growth engine of the Group. The team is composed of over 170 professionals across Europe. They help listed companies make the most effective use of capital markets, and support private and public organisations run more efficiently.

Euronext Corporate Services already serves more than 4,500+ clients including over 1000 listed companies, private companies, advisors and public organisations. Clients are located across all Euronext markets (Belgium, France, Italy, Ireland, Netherlands, Norway Portugal,) but also beyond (e.g. UK, Germany, Sweden, Denmark, Finland, Spain).

This unique and comprehensive value proposition is articulated around four main pillars:

• Governance: our board portal solution “iBabs” helps organisations to secure, organize and run board meetings more efficiently (save time preparing agendas and board packs, collaborate easily with annotations, voting, meeting summaries).
• Communication: we are the market leader in webinars and webcasts services for financial results, internal communication, marketing and external communication with our solution Company Webcast. We help our clients to increase their visibility, engagement and international coverage. We also provide flexible and customized market data components for Investor Relations websites of listed companies.
• Compliance: our ComplyLog products helps companies simplify their EU regulatory duties, speed up workflows and ensure compliance by automating the management of inside information and insider lists for both issuers and their professional advisors ensuring compliance with the European Market Abuse Regulation (MAR).
• Investor Relations: our advisory team provides high-touch advisory, ESG advisory, market intelligence and decision making analytics for listed companies willing to be more active on capital markets. Our IR.Manager tool provides a complete and intuitive IR management and targeting platform for corporate IR teams to professionalize the workflow and engagement.

Euronext Corporate Services is a fully integrated division of Euronext, including all the resources to pursue its business activities: Revenue, Growth Marketing, Product & Innovation, Technology & Operations, Client Excellence and Transformation. It also relies on Euronext support functions to accompany its growth.

Summary of the role

We are seeking a passionate and skilled Marketing and Lead Generation Senior Associate with proven knowledge on Investor relations and communication topics to join our growing team.

In this role, you will work closely with the Marketing & Partnership Manager to develop and execute targeted marketing campaigns that resonate with an audience of Investor relations and Communication specialists. Your primary focus will be on attracting and converting potential prospects, leveraging your expertise to drive impactful results in terms of lead generation, event management, content creation, go to market strategy building & execution, campaign monitoring…

Key responsibilities

• Collaborate with the Marketing & Partnerships Manager to develop and execute targeted marketing plans that align with our objectives and target audience.
• Support the implementation of digital marketing initiatives, including managing email campaigns, social media channels, website updates, and basic SEO activities.
• Work closely with designers and content creators to develop engaging marketing materials, such as brochures, presentations, and promotional content.
• Build, Monitor and analyse the performance of lead generation campaigns on platforms such as LinkedIn and Google Ads, tracking key metrics and providing insights for optimization.
• Stay informed about the latest industry trends and best practices in lead generation and marketing, suggesting innovative ideas to enhance our strategies.
• Coordinate and communicate effectively with cross-functional teams, including sales and product, to ensure alignment and maximise campaign effectiveness.
• Assist in creating customer-centric sales enablement content, including testimonials, case studies, and reviews, to support the sales team.
• Ensure all marketing materials adhere to our brand guidelines and maintain consistency across various platforms and campaigns.
• Provide support in organizing and promoting corporate events, webinars, and other marketing initiatives as needed.

Work closely with webmasters on enhancing Company Webcast website and Euronext Corporate Services especially for the IR & Communication content/ product pages/ blogs

Bachelor's degree in marketing, sustainability, business, finance or a related field. (Bac + 5)

Minimum of 4 years' experience demonstrating a strong interest in software SaaS products, investor relations, Communication topics and capital markets. Previous experience in relevant B2B or B2C environments would be highly beneficial.

Profile

• Strong problem solving and analytical skills, including proficiency in Excel.
• Strong written and verbal communication skills.
• Fluent in Dutch & English (Italian or French is a plus).
• Strong project management and coordination abilities.
• Business-driven, results oriented and proactive mindset.
• Flexibility and ability to adapt in a fast growing and changing environment. 
• Demonstrated teamwork capabilities and ability to interact with different stakeholders.

We provide

• Career opportunities
• Be part of an ambitious growth project, backed by the leading pan-European stock exchange
• Contribute to major development projects of Euronext Corporate Services

Get to know more about Euronext